Job Information
Whitney Information Network Customer Support Specialist in Cebu City, Philippines
Customer Support Specialist
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Cebu City, Philippines
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Job Description
Job Summary
Based on the teachings of Robert Kiyosaki, entrepreneur, investor, educator and author of revolutionary bestseller Rich Dad Poor Dad, Rich Dad Education offers best-in-class training, products and services designed to help our students take control of their financial futures, escape the rat race and join the financial elite on the fast track to success.
Outbound calls to students confirming attendance
Emailing students with venue and event information
Plan assigned event contact points in advance
Meet daily outbound interaction goals
Meet Key Performance Indicators (KPI)
Track event performance (i.e., Event Show Rate, Confirmation Rate)
Assist colleagues when needed
Handle inbound calls as needed
Why should you apply?
Competitive pay
Excellent growth and advancement opportunities
Excellent benefits (Medical/Dental/Vision, 401K, PTO)
Great Team environment
And much, much more
Job Type / Category
Call Center, Customer Service, Telemarketing
Company Profile
Founded in 1992, Rich Dad Education is a global company dedicated to providing quality financial education. With more than 150 employees and nearly 60 independent contractors worldwide, Rich Dad Education is committed to bringing the message of financial education to the people of the world. Our curriculum is designed to help people progress from beginner to educated investor. http://richdadeducation.com
Skills & Requirements
Required Education, Skills, and Qualifications
Customer Service Experience
Ability to work in a fast-paced environment
Ability to work with little supervision
Enthusiastic and Energetic
Responsible and Dependable
Ability to manage difficult customer situations and problem solve with patience
Ability to work one on one in a team environment
High School Diploma required
Required knowledge of Microsoft Office – Excel
Qualifications