Job Information
Wells Fargo Senior Cloud and Trading Infrastructure Engineer in CENTRAL SINGAPORE, Singapore
About this Role
Wells Fargo is seeking a Senior Cloud and Trading Infrastructure Engineer. The role is a team lead position and will be responsible for cloud operations and providing trading floor support.
In this role, you will:
Supporting cloud operations and migrations, including monitoring system performance and troubleshoot issues, implement automated monitoring and alerting systems, manage and optimize cloud environments for high availability and disaster recovery, and also assess existing infrastructure and identify suitable cloud services
Provides trading floor support to Traders, Portfolio Managers and Analysts
Provides feedback on potential issues or concerns to mitigate risks in the future required skills
Structure and functionality of it networks and the components (basic) and Layer 1.
Analyzes and uses vendor specifications and other diagnostic tools to troubleshoot complex systems software and/or hardware problems, resolves issues or escalates as needed to meet established service level agreements.
Leads efforts to maintain, restore or improve service and determines when vendor maintenance support is needed.
Participates in projects and/or coordinates small projects associated with implementation of upgrades, installations, modifications, customizations and/or testing, completes moderately complex programming and testing tasks.
Updates and completes documentation, procedures and user guides.
Understands BCP, quality, security and compliance requirements for supported area and analyzes additions and changes for risk to the environment.
Participates in testing and updating the business continuation plan.
Provides End to end technology support and related project support.
Provides desktop support services for both software and hardware for the organization.
Identifies and develops methods, techniques, diagnostic tools or criteria to troubleshoot, diagnose and resolve moderately complex desktop and desktop related hardware, software, operating systems, application and network problems
Analyzes client needs and assesses technical alternatives to determine their impact on the client and systems environment.
Coordinates the planning, installation and implementation of new or modified PC/LAN related hardware, software, applications or operating systems to meet client s requirements and updates/writes documentation.
Participates in the implementation of voice and data communication networks to support environment, including configuring, implementing and troubleshooting circuits.
Coordinates testing and updating the business continuation plan.
Participate and collaborate as an I.T Infrastructure resource for all Technology Initiatives in APAC region
Provide guidance and training to customers on current technology and it policies
Promote self-help through the use of knowledge base and technology specific portals
Required Qualifications:
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Working knowledge with Azure and GCP cloud operations and migrations, and serverless computing (Azure Functions, Google Cloud Functions)
Desired Qualifications:
Experience in providing technical support for all trading operating systems and adapt to the dynamic & fast paced trading floor.
Experience with the administration of voice recording applications, turrets, Trader desktops, laptops which are used in the trading floors in the banking/financial services’ industry.
Experience with an established Incident & Problem Management process & tools.
Demonstrate you have conducted audit activities for supported production environments.
Technical skills: Microsoft office products, Microsoft operating system (currently windows 10), hardware and provisioning for Trader Desktops/Laptops, Phone systems , turrets and Mobiles ( Android and IOS )
Microsoft active directory functioning
ITIL framework or process knowhow
Good Information security knowledge and usage of ticketing tools
Installation/troubleshooting knowledge of trading, Platforms (Bloomberg, Reuters) (basic trading apps)
Strong communication (verbal/written) skills to professionally frame & articulate questions & answers with business stakeholders, technology staff & vendors.
Posting End Date:
5 Jan 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number: R-408947