Shire Jobs

HR SERVICES SUPPORT IV

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc.

What your background should look like:

JOB RESPONSIBILITIES

• Ensure quality resolution of employee and manager on HR related enquiries raised through our online ticketing system in a timely manner.

• Work with external vendor on insurance & other employee benefits.

• Assist employees with time & attendance enquiries.

• Sharing monthly analytical reports with Finance, payroll & HR solutions partners.

• Create appropriate documentation to support query resolution including official HR letter, updating forms and templates etc.

• Utilize our online knowledge base, subject matter experts and liaison with other departments to provide accurate resolution to employee queries.

• Ensure high level of accuracy in maintaining employee records in HR Systems.

• Maintain confidentiality of employee data.

• Ensure appropriate escalations to get quick resolution.

• Identifying process improvement opportunities to enhance service delivery.

• Ensuring compliance with all relevant quality and legislative policies, procedures and controls.

QUALIFICATIONS AND SKILLS REQUIRED

• Graduate / Post Graduate specializing in HR

• 1 year experience in HR function

• Basic English communication skill.

• Proactive & problem-solving capability.

• Strong team player with a passion for working in a global HR environment

• High level of customer service orientation

• Computer Proficiency – MS Office suite.

• Proficient in excel.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Location:

CHACHOENGSAO PROVINCE, 24, TH, 24190

City: CHACHOENGSAO PROVINCE

State: 24

Country/Region: TH

Travel: 25% to 50%

Requisition ID: 125591

Alternative Locations:

Function: Human Resources

TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.