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About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) Senior Care facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title -IT Project Manager and Data Analyst

Department -IT

Reports to -CIO/ Director of IT

Benefits -

• Medical, Dental, Vision, Life Insurance (Short- and Long-Term Disability)
• 403(b) Plan
• Paid Holidays
• Training Career Ladder

About Position:The Information Technology Project Manager and Data Analyst will monitor and maintain the service levels on all IT systems to meet staff expectations. The IT PM and Data Analyst manages the ticketing system to ensure excellent customer service. The incumbent will manage and maintain new projects according to agree upon timelines. The PMDA is also responsible for assisting and creating reports related to contractual, regulatory and quality monitoring. Requires frequent sitting for long periods, operation of standard office machines and computer. May require lifting of up to 25 pounds. Requires eye-hand coordination and manual dexterity. Requires the use of office equipment, such as computer terminals, telephones or copiers. Requires normal vision range. Work is performed in an office environment. Some travel is required. Contact with staff and external clients/vendors.

• Work Location:Admin Corporate Office

88 Vilcom Center Dr, Suite 110, Chapel Hill, NC 27514

• Schedule:Monday - Friday: 8:00 am - 5:00 pm
• (Hybrid Opportunity)

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``` - Required Travel:None (Subject to change)

Duties/ Responsibilities -

• The coordinator will help the Manager evaluate and implements new and enhanced approaches to delivering IT services.
• Tests and optimizes the functionality of systems, networks, and data collection.
• Work with technical staff to define technical requirements.
• In conjunction with the CIO and Director of IT, Manages and oversees the IT systems of connectwise and Assetbot software and keeps and reports out on this data to the CIO.
• Participates in the overall operations of the functional area including ensuring continuous improvements in support quality and maintenance of 99.5% systems uptime targets.
• Complete data analyses necessary to evaluate and report on grant-funded projects and QI initiatives, including generation of reports from our practice management and electronic health record, dental record, and implementation of survey instruments.
• Organizes operational priorities for IT Infrastructure and translates those priorities into appropriate staff organization, task assignments and career development plans for staff.
• Participates in troubleshooting for items that fall within the area of expertise.

Qualifications -

Education:Bachelors Degree in computer science, business or related field + 3 years management experience or equivalent education and experience.

Current/valid License:None

• 1-2 plus years of progressively responsible experience in information technology.

Required:

• Ability to communicate effectively, both orally and in writing with employees as well as outside business and community representatives.
• Excellent analytical and problem solving ability.
• Knowledge of information technology, hardware, software, networks, and systems.
• Ability to plan, prioritize, manage and complete multiple workflow activities on-time and within budget.
• Ability to effectively manage technical projects and work with IT staff.
• Knowledge and ability to work effectively with software applications, database applications, Internet, e-mail and healthcare EMR software (Centricity).
• Knowledge and ability in excel or advanced reporting program.

Preferred:

• Bilingual ( English-Spanish) preferred and experience working with culturally diverse populations highly desirable.

**May have a combination of both education and experience

Pay Range - $57, 858 - $77,757

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

DEI Statement

Piedmont Health Services, Inc. (PHS) endeavors to maintain an inclusive workplace, one that is reflective of the patient population that we serve and the individuals whom we employ. We strive to incorporate inclusiveness throughout our work culture, including the way that we recruit, support, and retain employees. We believe that having employees from diverse backgrounds, cultures, and experiences is an asset. It helps us to view the world through different lenses embodying the perspectives, opinions, approaches, and values that our employees bring to work daily. In fact, inclusion is woven into the very fabric of our work life, which allows our employees to perform at their highest possible potential.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://piedmonthealth.myexacthire.com/jobs/231474-44162.html