Job Information
Bank OZK Community Development Manager in Charlotte, North Carolina
Job Purpose & Scope
The Community Development Manager (CDM) is responsible for identifying community development needs for low and moderate-income (LMI) and small businesses in the assigned coverage areas and building relationships with community partners and other resource providers (e.g., other banks, credit unions, universities, local-city-state governments, etc.) involved in meeting those needs. The CDM is expected to develop relationships and partners to assist the Bank with improving and maintaining CRA, HMDA, and Community Development (“CD”) qualifying lending as well as CD Investment and Service that are responsive to the needs of the community and appropriate for the Bank’s business model and goal of achieving no less than a “Satisfactory” CRA rating.
Essential Job Functions
Serves as a CRA Subject Matter Expert (“SME”) to assigned coverage area and state leadership.
Conducts and interprets CRA and CD needs assessments analysis within assigned coverage area, which includes research of economic market considerations, community conditions, other comparative financial institutions, available government programs and subsidies, impact opportunities, and an understanding of the context within the community and the Bank.
Collects and submits for evaluation any CD lending, investment, and service performance and/or activities for and on behalf of the assigned area.
Presents CRA, HMDA, and CD performance reporting to market, division, and state leadership with recommendations to improve or maintain performance.
Monitors and stays abreast of the market LOBs and pipeline of CD qualifying lending and investment opportunities in the assigned coverage area.
Collaborates with leadership within the assigned coverage area regarding community development referrals, volunteer services, and training.
Identifies, builds, cultivates, and maintains strong partnership in the Bank’s LMI communities that meet the Bank’s CRA/CD strategy and goals, including relationships with key community influencers, advocates, policy and civic organizations, local-city-state governments, and other national, regional, and local nonprofits that serve the needs of the LMI.
Seeks opportunities and participates in community collaboration and other CRA/CD related initiatives.
Increases the Bank’s community engagement by serving on the boards and committees of not-for-profit organizations whose primary purpose is to serve LMI within the Bank’s Assessment Areas(s) and by attending community-led events and fundraisers on behalf of the Bank.
Identifies and recommends volunteer opportunities for Bank Employees to participate in to meet established goals.
Prepares and submits examination-ready Self-Assessments, including Performance Context (“PC”).
Assists the Bank with Fair Lending matters within coverage area, as necessary.
Travels within the assigned coverage area at least 25% of time.
Regularly exercise discretion and judgment in the performance of essential job functions.
Maintains good punctuality and attendance to work.
Follows Bank policy, procedures, and guidelines.
Knowledge, Skills & Abilities
Comprehensive knowledge of Community Development, Regulation BB –Community Reinvestment Act and other applicable laws and regulations.
Working knowledge of Regulation C – Home Mortgage Disclosure Act and Regulation BB- Community Reinvestment Act, reporting requirements.
Knowledge of government subsidies, down-payment assistance, Low Income Housing Tax Credits, and related programs.
Knowledge of Bank products and services.
Ability to effectively build relationships within the community and Assessment Area(s)
Ability to identify areas of opportunity within the Bank’s footprint.
Ability to prepare written documents in regulatory style and format.
Ability to work independently without close supervision.
Ability to produce accurate, thorough, and timely work product.
Ability to foster effective partnerships with diverse teams, both internally and externally.
Ability to attend evening and weekend events on behalf of the bank.
Ability to work on multiple projects at once with exacting deadlines.
Ability to demonstrate initiative to accomplish work objectives.
Ability to work effectively and demonstrate flexibility in a continually changing environment.
Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.
Ability to travel.
Skill in outreach, including interpersonal and relationship management.
Skill in networking and engaging with community partners and resource providers, including serving on the boards and committees of not-for-profit organizations and attending community events.
Skill in presentation and communication, both written and verbal.
Skill in planning and organization with excellent attention to detail.
Skill in using computer and Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
Basic Qualifications
Bachelor’s Degree or commensurate work experience, required.
3+ years of work experience in banking and/or non-profit, required.
Experience in Community Development, preferred.
Experience in CRA/CD compliance and analytics, preferred.
Job Expectations
Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
EEO Statement
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.