Job Information
Motion Recruitment Partners Desktop Support Technician in Charlotte, North Carolina
Desktop Support Technician
Charlotte, NC
Onsite
Contract
$26.21/hr - $28/hr
Our client is looking for a Desktop Support Technician for a 3-month contract in Charlotte, NC 28221.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
2 years of related desktop and/or deskside support experience
Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
Excellent customer service skills
Desired Skills & Experience
- A+/Dell/Lenovo/Mac Certification
What You Will Be Doing
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Documents, maintains, upgrades, or replaces hardware and software systems.
Supports and maintains user account information including rights, security, and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Network connection issues, track network connections back to network switches.
Escalates problems and issues to a higher level of support if unable to resolve.
Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.
Interacts with customers, responding to routine technical questions or request for information.
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Mark Reyes
Specialization: Technical Engineering / Design / SupportTechnical Support