Job Information
TD Bank Head of US Global Security & Investigations in Charlotte, North Carolina
Work Location:
Mount Laurel, New Jersey
Hours:
40
Pay Details:
$200,000 - $260,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Financial Crimes & Fraud Mgmt
Job Description:
The Head of US Global Security & Investigations oversees investigations of internal and/or external incidents, victimization of customers, determines causes and identifies control weaknesses, minimizing risk and reducing losses. The Head of US Global Security & Investigations manages the Physical Security and Crime Prevention operations and interacts with senior executives at the Retail, Corporate, and Business Group level to coordinate, recommends and oversees the protection of organizational assets and human resources across all TD enterprise-wide locations, (including remote offices). In this leadership role, the incumbent manages and leads cross-functional teams to develop strategies and plans, conduct timely and thorough investigations, create and file regulatory reports, and coordinate/lead investigations with other control and corporate function stakeholders. Provides leadership and advice, reports orally and in written reports, and works with law enforcement and regulators.
The responsibilities of the GSI function is 24 hours a day/7 days a week (24/7). Robberies, frauds, law enforcement/regulatory inquiries, inclement weather, executive/employee travel and geo-political events could occur at any time. This role oversees/manages strategies to address these risks to ensure a successful program.
•Responsibility for developing and implementing strategy and programs for the physical protection of people (employees, customers and visitors) in the TD workplace, facilities owned or occupied by TD, and TD assets.
•Responsible for developing and implementing strategy and programs for internal and external investigations of fraud and physical security
•Oversee the management of a multi-site team of highly-skilled physical security and investigative professionals.
•Develop and maintain effective liaison relationships at senior levels with national/federal, regional/provincial/state and local/municipal law enforcement, intelligence and security agencies in all states where TD operates.
•Develop and maintain effective relationships at senior levels with line of business executives and regulators.
Education & Experience:
Bachelor's degree or acceptable equivalent work experience
MBA, or applicable professional certifications preferred (CPP, CFE, CFCI, PSP, etc)
Investigative and Physical Security experience
15+ years, as leader of an Investigations and/or Physical Security function in a major financial institution with multiple lines of business
Relevant experience in complex retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency relating to bank fraud and related laws/regulations
In-depth knowledge of the financial industry, related laws or regulations, and good understanding of multiple regulatory environments and jurisdictions
Experience in cultural change and education in large organizations with diverse populations
Record of accomplishment for attracting, developing and retaining strong team members and building strong teams
Demonstrated ability to operationalize best-in-class Investigation and Physical Security programs in a large, matrixed, multi-business financial institution
Demonstrate proficiency in highly complex problem solving, with sound judgment in making decisions
Record of accomplishment of establishing a proactive and constructive dialogue and working partnership with internal constituencies in the business and in peer corporate functions, and with external legal and governmental parties
Exceptional verbal/written communication skills, interpersonal, collaborative, organizational skills
Strong knowledge of Microsoft Excel, Word and PowerPoint, and working knowledge of Access
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.