Job Information
Tommy Bahama Marlin Bar Assistant Manager in Charlotte, North Carolina
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SET THE COURSE
The Marlin Bar Assistant Manager is responsible for restaurant operations and to ensure the Marlin Bar restaurant team delivers exceptional service experiences to our Guests while exhibiting Tommy Bahama Core Values, and Hospitality Standards.
BE THE ISLAND GUIDE
Assists in creating a learning and nurturing environment for all Marlin Bar Team Members that promotes sales and service success, and internal career growth.
Assist the Marlin Bar Manager to develop and implement strategies to increase qualified applicants, including but not limited to proactively recruiting. Thoughtfully hire, develop, and mentor the team.
Maintain appropriate staff levels.
Hire qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback.
Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.
Practice proactive performance management in partnership with the Regional Manager (and HR when necessary) to ensure adherence to employment policies and procedures.
In partnership with the Marlin Bar Manager, assist employees with career development strategies to improve employee retention and build bench strength.
Manage individual restaurant expenses ensuring budgetary compliance.
Ensure consistent execution of Company policies and procedures.
Develop/streamline Marlin Bar processes in partnership with the Marlin Bar Manager.
Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential.
Ensure employee appearance appropriately reflects the Tommy Bahama brand image.
Manage upkeep of kitchen, bar, and Marlin Bar exterior in partnership with the Marlin Bar Manager, and Marlin Bar Store Manager
Responsible for embracing, articulating, and reflecting on the Tommy Bahama Culture.
Influence the team to embrace, articulate, and reflect the Tommy Bahama Values.
Demonstrate the Tommy Bahama Core Values in all business decisions and actions.
Commit to maintain the culture through the evolution of the business.
Be receptive to feedback and coaching.
Possess complete knowledge and enforcement of all food and beverage menus – including ingredients, preparation methods, and presentation.
Possess complete knowledge, application, and enforcement of all Hospitality Standards.
Ability to interact with the guest and cultivate authentic relationships in the community.
Practice proper cash handling and proper operation of the point-of-sale system.
Be proficient in food handling, safety and sanitation guidelines.
Other duties as assigned.
ESSENTIALS FOR LIFE IN PARADISE
High School diploma or GED required.
Must be 18 years of age or older.
Generally, 3 years of Food and Beverage experience with some leadership experienced preferred.
Must have current food handler’s card and alcohol service certification as required by federal/state/local law.
Familiarity with Open Table reservation systems preferred.
Ability to work schedule shifts determined by business needs which may include nights, weekends and holidays.
Basic math skills. Computer (Microsoft Office) skills.
ESSENTIAL PHYSICAL REQUIREMENTS
Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required – frequently
Climbing ladders – occasionally
Routine standing for duration of shift (up to 8 hours)
Possible Travel for training and assisting at other Tommy Bahama locations
Ability to work varied hours and days including nights, weekends and holidays as needed
Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at recruiter@tommybahama.com.
Mahalo (thank you) for your interest in Tommy Bahama!
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