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Wells Fargo Senior Infrastructure Engineer - App/Web Support in CHARLOTTE, North Carolina

About this role:

Wells Fargo is seeking a Senior Infrastructure Engineering who covers jobs which design, build, enhance, and integrate the technology infrastructure required to support various platforms and Wells Fargo's business portfolio.

In this role, you will:

  • Lead or participate in high level technical concepts spanning technology and business

  • Develop specifications for complex infrastructure systems, design and test solutions

  • Contribute to the testing of business, application and technical infrastructure requirements

  • Drive solutions to reduce recovery

  • Review and analyze solutions for cloud security, secrets management and key rotations

  • Design, code, test, debug and document programs using Agile development practices

  • Design complex system upgrades

  • Resolve troublesome trends as they develop

  • Develop a long-range plan designed to resolve problems and prevent them from recurring

  • Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success

  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

  • 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • Ability to interact with all levels of an organization, including leadership

  • Strong team or technical leadership experience Strong verbal, written, and interpersonal communication skills

  • 3+ years of Basic knowledge of Middleware technologies - Apache HTTPD and Apache Tomcat

  • 2+ years of experience in Application Production Support in Linux and Windows platforms

  • 2+ years of Strong Technical Troubleshooting skills

  • 2+ years of working knowledge of application monitoring tool like Splunk, AppDynamics, Grafana, Prometheus

  • 2+ years of Root Cause Analysis of problem issues

  • 2+ years with knowledge of Ansible

Desired Qualifications:

  • Strong team or technical leadership experience

  • Experience supporting an enterprise-level environment

  • Understands compliance and risk management requirements for supported system area

  • Provide implementation support for key risk initiatives.

  • Experience in WebSphere or WebLogic

  • Understanding Incident Management System (ServiceNow preferred)

  • Monitoring Alerts, Batch Failures, Service Now Queue

  • Understanding of Infrastructure Technologies like Linux, Windows, MW, Database

  • Handle outage calls efficiently, triage any issues, and fix them.

  • Experience in Ansible, and UDeploy

  • Experience with types of Jobs Failures and Troubleshooting

  • Basic Web Server Administration

  • Basic Application Server and Application troubleshooting (Java and .Net)

  • Shell Commands

  • Linux Administration Basics

  • Basic Networking Commands

  • Understanding the Networking topology, Load Balancers such as F5.

  • Troubleshooting Basic HTTP Failures

  • Troubleshooting Basic Java Application Servers issues

Posting End Date:

7 Jul 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Company: WELLS FARGO BANK

Req Number: R-377958-1

Updated: Fri Jul 05 02:21:16 UTC 2024

Location: CHARLOTTE,North Carolina

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