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The Hartford Vendor Relationship Manager in Charlotte, North Carolina

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.

The Hartford Data Science team relies heavily on its vendor partners to not only develop and deploy new solutions to business problems but also to ensure productionized assets remain consistently performant. Our work serves a variety of functions and business use cases including but not limited to underwriting, claims, operations, risk engineering, third party data and digital analytics and our teams and scopes of responsibility are growing.

To help ensure both our onshore and offshore partners are performing at or above expected levels we are seeking a Vendor Relationship Manager. The ideal candidate will be familiar with working within a matrix like organization supporting multiple customers and interacting with multiple groups of offshore vendors. Additionally, the ideal candidate will be adept at communication with all organizational elements combining a keen eye for detail with the ability to motivate and support vendor resources.

Minimum Experience

  • Bachelor’s degree, preferably in business-oriented field

  • Two years’ experience managing or leading teams, preferably teams of offshore resources

  • Familiarity with the concept of vendor scorecards and service levels

Preferred Skills

  • Vendor management experience

  • Insurance expertise – P&C and/or Group Benefits

  • Experience working within Data Science teams

  • Training and development experience

  • Quality Assurance/Management experience

  • Ability to adhere and mange to a schedule that adhere to contractual KPI’s and reviews.

  • Ability to present informed vendor performance reports on Monthly and quarterly basis

  • Develop agenda for maintaining vendor resource knowledge


The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:


Our company’s success is due to our employees’ dedication and passion for their work. They are our greatest asset. That’s why we are committed to offering employees and their families a comprehensive benefits package and award-winning well-being programs. By helping our employees achieve their full potential, we unlock our own. Visit for details.

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Sr. Consultant, Asset Owner - GF07AE

Human achievement is at the heart of what we do.

We believe that with the right encouragement and support, people are capable of achieving amazing things.

We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.

Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.

We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.

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