Shire Jobs

Technical Development Engineer

About the OrganizationAt Chase Plastics, we're real people providing real solutions. It's something we've been doing since 1992, when Kevin and Carole Chase independently set out with nothing more than $2,500 in their pocket and a Detroit-bred work ethic. Their goal then - and now - was to do what big distributors would not: provide quality specialty, engineering and commodity thermoplastics for small- to medium-sized applications - and back it up with outrageous customer service.

Today, customer service is more than a value, it's instilled in our DNA, and it's inherent in everything we do. Just like the day we started, we're committed to providing you:

Real solutions that aren't delayed by red tape or inaction

A partnership based on a genuine understanding of your business and your goals

The tools and resources to help you succeed and thrive

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

LocationRemote-North Carolina

Description

At Chase Plastics, we’re real people providing real solutions. As one of the Top 10 plastics distributors in the U.S., we strive every day to provide outrageous customer service to our valued customers throughout the U.S., Canada and Mexico. Our customers are shaping the world by making life-changing - and in many cases, life-saving - products in the medical, automotive, aerospace and industrial markets (among many others). We help them take their products from resin to reality by providing more than 18,000 specialty, engineering and commodity thermoplastics from some of the world’s leading suppliers and getting the right product(s) to them, when and where they need it.

Chase Plastics is proud to be recognized as one of the Best Places to Work in the industry by Plastics News (2016, 2018, 2020, and 2022 respectively) as voted by our employees. Some of the benefits our employees enjoy include:

Competitive wages and bonus program

Generous healthcare benefits including Health, Dental, Vision, Life, Disability Insurance and Flexible Spending Accounts

401(k) match program

Paid time off, holidays and paid volunteer day

Training program to support new hires

Ongoing professional and leadership development opportunities

Work hard, play hard company mentality

PRIMARY PURPOSE OF POSITION

Provide Application Development and Technical Support to customers (internal and external) as first-line technical resource as directed by the Technical Manager and Regional Sales Manager. Assist small to medium size OEM’s and their Tier’s in developing new applications while specifying the thermoplastic raw material in our portfolio. Support key processors by making routine engineering calls to key customers in conjunction with local sales team and at the direction of the Technical Manager. Devote your full time to the business and affairs of Chase Plastic Services, Inc., and use your best efforts to perform faithfully and efficiently the responsibilities assigned to you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

While in this position, you will be required to:

• Provide plastics process troubleshooting support, both on the floor at various customer locations and over the phone/computer/etc.

• Provide material recommendations, application development, supplier technical interface and design assistance as required

• Provide cross territory support of CPS technical staff and Supplier Development Department via local customer and supplier interaction

• Assist the commercial team in providing competitive materials analysis and physical testing projects with suppliers and outside labs as judged good business by Sales in the given region

• Participate in joint technical sales calls and assist in providing support of field sales needs (competitive offsets, specification analysis, etc.)

• Support the Supplier Development and Quality Departments when needed for customer complaints/suspect quality issues related to material issues in your territory and other territories as needed

• Identify and independently build new relationships with OEMs and their respective Tiers in target market segments to promote new CPS business growth

• Work with Chase Plastics Sales, TDE’s, Chase Plastics Suppliers/Customers and other personnel to get products approved for use in OEM products and applications sold through CPS sales channels

• Assist in the preparation of presentations, reports, product literature and other sales tools.

• Strive to achieve your annual performance objectives

• Support field-based Sellers in your territory as directed by the Technical Manager and Regional Sales Manager

• Attend market related trade shows as directed by the Technical Manager.

• Ability to travel throughout USA to specific customers and/or suppliers as needed to provide technical support.

• Prospect, plan, and execute on-site customer visits at a rate directed by the Technical Manager to grow presence and loyalty at the engineering level with molders and OEMs alike

• Adhere to the Company Core Values

Position Requirements

QUALIFICATIONS, KNOWLEDGE / TRAINING / SKILL and/or ABILITY

To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently to meet the needs of the business. The following requirements are representative of minimum levels of the knowledge, training, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A Bachelor’s of Science Degree (technical degree preferred), and/or equivalent combination of education and prior work with three or more years of processing experience in a material supplier or injection molder environment is required. Requires strong analytical skills. An intermediate knowledge of Windows-based operating system including all Microsoft Office Desktop Applications. Excellent organizational skills, ability to multi-task, high sense of urgency and follow up and the ability to perform your responsibilities in a self-directed manner are essential. Must possess excellent oral, written and interpersonal communication skills including the ability to develop then present formal customer and supplier presentations. Demonstrates a strong commitment to the company core values, acts as a company advocate and a role model to others. Mastery of CPS product offering, competitive materials and preferred materials for a particular industry or application.

PHYSICAL REQUIREMENTS

Individuals may need to sit or stand as needed. May require walking periodically throughout the day; or reaching above shoulder heights, below the waist or lifting to 25 pounds as required to file documents or store materials and/or office supplies throughout the work day. Proper lifting techniques required. Finger and wrist dexterity with repetitive motion also required. For the most part, working conditions will be in ambient room temperatures, and lighting and traditional office equipment provided as found in a typical office environment.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

Full-Time/Part-TimeFull-Time

Exempt/Non-ExemptExempt

Hourly Rate

Salary

This position is currently accepting applications.