Shire Jobs

Key Responsibilities:

Operational Management:

• Assist in managing day-to-day F&B operations, ensuring quality and service standards are consistently met across all outlets.

• Monitor and maintain high levels of guest satisfaction through regular interaction and feedback collection.

• Oversee the scheduling, staffing, and training of F&B team members to ensure efficient and effective operations.

• Ensure all health, safety, and hygiene standards are strictly adhered to in accordance with local regulations and hotel policies.

Financial Management:

• Assist in preparing and managing budgets, forecasts, and financial plans for the F&B department.

• Monitor and control costs, including labor, food, and beverage, to achieve financial targets.

• Implement effective inventory control measures to minimize waste and optimize stock levels.

• Assist in analyzing sales data and market trends to develop strategies for revenue growth and cost reduction.

Team Leadership & Development:

• Support the recruitment, training, and development of the F&B team to ensure a high level of performance and engagement.

• Provide ongoing coaching, mentoring, and performance feedback to team members.

• Foster a positive and collaborative work environment, promoting teamwork and a culture of excellence.

Guest Experience:

• Ensure that all guests receive a personalized and memorable dining experience, exceeding their expectations.

• Address and resolve guest complaints and feedback in a professional and timely manner.

• Collaborate with the culinary team to develop innovative menus and dining experiences that align with guest preferences and brand standards.

Strategic Planning:

• Assist in developing and implementing F&B strategies that align with the overall business objectives of the hotel.

• Support the Director of Restaurants & Bars in driving marketing and promotional activities to enhance the visibility and appeal of the hotel’s dining venues.

• Participate in regular departmental meetings to discuss performance, strategies, and action plans.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.