Job Information
DoorDash Associate Manager, Platform Innovation - Product Strategy & Operations in Chicago, Illinois
About the Team
The Platform Innovation team leads up the strategy, launch + scaling of DoorDash’s nascent bets for its white-label restaurants business.
About the Role
You will report into our Manager of Launch + Product Operations and serve as a member of our broader Restaurant Platform organization. This role will lead the strategy, discovery + roll out of key product features/releases for our team.
You’re excited about this opportunity because you will…
Join a unique startup opportunity within DoorDash with an aggressive growth trajectory at the ground floor; you will get to work on multiple parts of the business over time and grow your toolset; you will get to work directly with world-class leaders such as DoorDash’s Co-Founder + VP of Restaurant Platform
Impact on Product Success: Directly influence the success of products by ensuring smooth operations, driving efficiencies, and enhancing customer experiences.
Cross-functional Collaboration: Work closely with teams across the organization, including product managers, engineers, sales, and customer support, to align across the lifecycle of launching a product
Data-driven Decision Making: Use data and insights to optimize product performance, influence strategic decisions, and drive continuous improvement.
Process Optimization: Identify and implement processes that enhance the efficiency of product rollout
Problem-Solving at Scale: Solve complex problems related to product development, launch, and delivery, ensuring that operations run seamlessly.
Exposure to Product Strategy: Gain a deep understanding of product strategy and contribute to how the product is delivered to the market.
Ownership and Autonomy: Enjoy a role that offers a high degree of ownership, with the ability to projects end to end
Customer-Centric Focus: You will get to work directly with our merchants to tie strategy to real world application, collect product feedback and test impact
We’re excited about you because…
You have 4-7 years of working experience in roles such as but not limited to: startup/ restaurant tech/software strategy & operations, product management or banking, consulting
You have experience building a strategy based on a combination of industry research and real world needs of your project/product’s users
You are a flawless executor who isn’t afraid to roll up your sleeves and get to the lowest level of detail to solve problems
You love building process - we are building a product that requires DoorDash to operate differently - this requires new systems and ways of doing business
Your cross-functional partners love you. We are a small scrappy team which means that we work closely across teams and departments to reach our goals. You can communicate, collaborate and drive alignment across product, engineering, sales, onboarding + support
You are comfortable with ambiguity, changing priorities and putting out fires - we are an early stage product and this will come with the territory
You are analytical - your first instinct is to go deep in the data to solve our problems
Willingness to travel up to 20% of business days is required
Experience working closely with technical products is a plus
Knowledge of Microsoft Office / Google products and SQL are a plus
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey (https://getcovey.com/nyc-local-law-144)
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here (https://careers.doordash.com/) .
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, Maryland, New Jersey, New York and Washington.
$91,800 — $135,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.