Job Information
JPMorgan Chase Digital Channels & Connectivity Client Solutions Architect Manager - Payments - Vice President in Chicago, Illinois
Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.
As a Client Solutions Architect Manager in Digital Channels & Connectivity, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.
Job responsibilities
Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases
Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
Identifies and defines development requirements for product design enhancements based on client feedback
Functions as subject matter expert across digital channels, open banking and emerging technologies integration solutions; including host-host, web, SWIFT, API and mobile platforms
Works directly with Clients and Sales & Service partners to understand holistic business problems and requirements and deliver efficient and effective multi-channel technical integration recommendations and solutions
Attend and contribute subject matter expertise and thought leadership to client roundtables and strategy white-boarding and workshops as required
Provides market feedback to Product Managers across product development lifecycle serving as the voice-of-the-client; assist with concept design, feature development, and preparation for product launch to clients as necessary for new functionality needs and competitive landscape information
Represents organization at internal and external client conferences and trade shows
Contributes input based on client interactions into marketing strategy and communications plans
Seeks opportunities to provide bank representation and influence within key industry standards bodies and workgroups
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise working across a related broad set of products
Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
Experience supporting Sales in pricing, pipeline planning, and account planning
Experience working with clients in a technology field and interfacing with engineers
Strong payments industry knowledge, specifically of payments products (Payables, Receivables, Liquidity, Foreign Exchange, Merchant Services)
Knowledge of related digital channels, open banking and emerging technologies product sets, including; API, host-host, SWIFT, internet and mobile
Expertise and experience in latest technical standards across payments and cash management domains (e.g. JSON, ISO 20022, SWIFT, etc.)
Knowledge of Finance (ERP), Treasury Management Systems (TMS) and other Fintech platforms in the corporate banking space
Working knowledge of both legacy and on-premise and latest cloud variants of SAP and Oracle ERP platforms (finance and treasury applications context)
Strong business & technical background and excellent problem solving & communication skills
Strong executive management presentation skills and experience leading technology demonstration
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Jersey City,NJ $118,750.00 - $187,500.00 / year; Chicago,IL $97,375.00 - $160,000.00 / year