Job Information
CIBC Director, Internal and External Communications in Chicago, Illinois
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
The Director, Internal & External Communications, is responsible for strategic communications planning, execution and measurement to support key internal communications initiatives, managing a strategic and coordinated approach across enterprise-wide communications platforms. This role provides strategic communications advice and support, developing and implementing corporate communication strategies aligned to CIBC’s business strategy.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
What you'll be doing
Recommending and building strategies to develop key messages, employee communications, Intranet content and external communications designed to improve company reputation, employee relations, enhance company culture and ensure that communication activities are aligned to the US Region strategy and objectives.
Applying leadership skills and technical expertise to align on team priorities, set and meet deadlines, ensure that communications meet employees’ information requirements and lead end-to-end communications initiatives.
Assisting with external communication strategies, including media engagement, contributing to US Region awards and recognitions and press releases.
Working closely with key partners and stakeholders across the bank to develop and execute communication strategies and plans, and various leader and team events (virtual and in-person) that foster a solid understanding of the bank’s purpose and strategic direction.
Providing counsel and help draft communications for US region crisis and issues management
Providing communication support for senior leadership, applying strategic communications, expert interpersonal, and problem-solving skills.
Driving innovation by leveraging and exploring new ways of communicating, both internally and externally, to drive employee and external stakeholder engagement
Leveraging communication tools and metrics to track and analyze communication strategies.
How you'll succeed
Client engagement – Build and execute on communication strategies in employee communications, Intranet content and external communications designed to enhance company culture and ensure that communication activities are aligned to the US Region strategy and objectives. You will work closely with the senior management team of the businessto develop and execute communication strategies and plans, and various leader and team events (virtual and in-person) that foster a solid understanding of the purpose-driven and strategic direction of their businesses and CIBC as a whole.
Relationship building - Create trusted advisor relationships and influence with the senior management team.
Leadership and Collaboration - Collaborate and manage relationships with executives and senior leaders for purposes of developing and implementing communications strategies/programs, key messages, team events, speeches and presentations. Lead the development of communication plans, prepare and execute communications material that reinforces our purpose to make clients’ ambitions real, and drives our bank’s competitive advantage.
Identify opportunities to improve the efficiency and effectiveness of internal communications processes, tools and channels.
Monitor and measure the impact of internal communications activities and provide recommendations for improvement.
Who you are
Progressive experience in the field of internal and external communications, including principles, practices and processes.
Well-developed knowledge of communications principles, along with communications writing and presentation development skills.
You can demonstrate experience in project management.
Well-developed problem identification and communication principles to develop and implement effective communication strategies.
You can demonstrate experience with in-depth advisory and consultative skills.
Well-developed ability to develop creative solutions that address difficult or complex issues and to provide sound advice and guidance to senior level executives.
Well-developed ability to function as a key consultant to senior management and division heads and to work collaboratively with business leaders in the delivery of consistent, aligned communications strategies.
Senior-level experience in employee communications and change management.
You have a degree in Business/Journalism/Communications, or equivalent or relevant area or specialty.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
IL-120 S LaSalle St
Employment Type
Regular
Weekly Hours
40
Skills
Business Communications, Communication, Communications Strategy, Communications Support, Crisis Public Relations, Cross Functional Projects, Efficiency Improvements (Inactive), Employee Communications, External Communication, External Stakeholder Engagement, Internal Communications, Internal Corporate Communications, Marketing, Partnership Management, People Management, Planning Process, Prioritization, Problem Solving, Project Development, Public Relations (PR), Public Relations Communications, Public Relations Planning, Strategic Communication Planning
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.