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Black Diamond Technologies IT Help Desk Level 1/Level2 in Chicago, Illinois

Organization

Through clinical services, education, and research, Our client is one of the nation’s leading relationship-based behavioral health organizations committed to strengthening and healing children and adolescents, couples, families, and individuals. When you join this organization, you are joining a team of over 230 collaborators comprised of clinicians, educators, researchers, therapists-in-training, partners, and administrators across four service sites. Our client is a strong, independent organization focused on advancing the world of behavioral health.

Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications:

  • College Degree or technical degree (computer science-oriented a plus)

  • Solid communication skills

  • Punctual

  • Knowledge and expereince with PC trouble shooting

  • Knowledge and experience with PC networking

  • Knowledge and expreince with basic wireless networking

  • Basic understanding Windows 10 OS

  • Basic understanding Mac 10.14 Mohave OS

  • Basic understanding Chrome OS

  • Basic understanding of Windows Active directory

  • Experience with opening and finishing technical tickets with little supervision

If you are good with both IT and with people, a good communicator, and highly reliable, we want to take a look at your resume!

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