Job Information
United Airlines Lead Program Manager - Engine Supplier Management in Chicago, Illinois
Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Key Responsibilities:
The Lead Program Manager - Engine Supplier Management is responsible for supervising a supplier-based Engine or APU repair program in a manner that provides maximum operational support at minimum cost in accordance with the engine maintenance contract and in compliance with all maintenance program requirements. This role has extensive cross-functional visibility across engine planning, procurement, finance, engineering, reliability, fleet, quality and is responsible to support Procurement in the development and negotiation of contracts while continuing to lead their assigned outsourced engine vendor program. The Lead Program Manager will mentor and train Program Managers the Outsourced Engine Team. Must billing to travel up to 30% is required.
Engines fleets: CFM56-7, GE90, GEnx, CF6-80, PW2000, PW4000, V2500, Rolls Royce RB211, or APU fleets
Relationship Management Projects and Processes
Serve as primary liaison between United and Supplier on the program.
Coordinate requests from Maintenance for support or resources from supplier
Champion projects to drive cost reduction, address quality, reliability, campaigns or other performance deficiencies, and oversee supplier capacity reviews
Participate in Quarterly Business Reviews and annual Aircraft and Propulsion Working Together Team with Key Suppliers, Operators, and partners
Develop and maintain knowledge of engine maintenance program, shop procedures, and of current or emerging technical conditions specific to the engine
Coordinate with Quality and Engineering to ensure supplier aligning with UA maintenance and commercial guidelines
Initiates process for new engine repair supplier setup in coordination with engineering, planning and QA/QC
Participate in work scope decisions on each engine with Engineer
Operational Support
Ensure that spare engines are available to support operations at all times, per contract allocations and maintenance requirements
Take steps to avert or resolve shortages, and alert management of all significant or chronic shortfalls
Initiate request for leases per contract
Ensure that Engines are picked up, inducted, repaired, and redelivered in accordance with contracts and maintenance requirements, without delay
Review engine packages to ensure that work being accomplished is equal to work being requested and paid for, and to verify that material sources, repair-buy decisions, LLP configuration, and other cost drivers are appropriate and beneficial to the program
Coordinate with Fleet Management on aircraft inductions and exits to ensure optimal use of engine assets
Budget and Forecast oversight and accountability
Support finance team for accurate financial planning and analysis
Coordinates supplier invoice and invoice credit processing with VM leadership team, Finance and United AP
Audit, analyze and challenge supplemental and CPH invoices
Contract Management
Support Procurement in the development and negotiation of contracts
Request performance remedies per the contract.
Implement contract for routine program management and coordinate with Procurement for contract defaults
Leadership
Support the Sr. Manager Outsourced Engine Programs in ensuring Program Managers are meeting objectives for operational support
Mentors and guides Program Managers with an emphasis on building internal and external relationships
Identifies and provides vital training for Program Managers
Acts as a resource for the Engine Vendor Program Team drawing on years of experience in turbine engine repair and processes
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
BS degree or equivalent experience in an aviation, technical or engineering field required
Minimum 5-years' experience in turbine engine repair processes & procedures, supply chain management, procurement or contract management
Experience working directly with Rolls-Royce, Pratt & Whitney/IAE and / or GE Aviation
Experience administrating engine maintenance agreements including cost-per-hour agreements
Detailed understanding of jet engine components, and knowledge of jet engine maintenance including overhaul events
Ability to read and understand sophisticated contracts
Ability to review invoices for accuracy and contractual compliance
Ability to convince, persuade and negotiate with suppliers
Strong understanding for business
Understand technical information
Proficiency in Microsoft Office Suite including Word, PowerPoint and Excel
Ability to travel up to 30% of the time
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is a crucial function of the position
What will help you propel from the pack (Preferred Qualifications):
MBA, MS, FAA Airframe & Powerplant License
A&P Certificate, LEAN Certification, PMP Certification
Experience leading teams through indirect influence
Process improvement experience
Line maintenance training or engine borescope experience
SCEPTRE and/or AMIS/EMS experience
Project management or planning skills
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT