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Insight Global Senior Data Analyst - Chicago or Houston in Chicago, Illinois

Job Description

Understands the digital performance of the applications/systems influencing the business functionality of applications/systems

Understands the right questions to be asked on the platform data tied to the Digital Channels

Develops streamlined and comprehensive data analytics work streams

Areas of focus will include, but are not limited to: Data Visualizations; Application performance analysis; Error patterns, top factors contributing to errors; Identify, design, and implement internal process improvements: recommendations for performance and greater scalability; Modeling and coding of data

With domain expertise, builds trusted data products including dashboards and reporting products to support leadership that helps them make data driven decisions on application performance

Collaborates with US and India Knowledge Center teams to develop dashboards

Track new platform updates and application releases and processes and learn the existing application/systems to research system performance, dig into errors, response time, service logs, define new data collection and tagging, create universal dashboards

Communicate and share updates with leadership, along with putting together regular presentations

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

Bachelor's degree preferably in Engineering, Data Science (Mathematics, Statistics or Economics)

Engineering, Data science or another quantitative field (i.e. mathematics, statistics, economics, etc.)

5+ years in Data Analysis, Business intelligence, analytics, and data engineering, with 3+ of those years in a Fortune 500 company

3+ years in ecommerce platform improvement

Experience putting together presentations for collaborators and leaders and interact with all levels of management

Demonstrable ability to craft a vision, inspire the team towards that vision and provide support to achieve it

Extensive experience in BI dash boarding (e.g. PowerBI, Tibco Spotfire, etc...) to produce meaningful, elegant dashboards

Advanced Excel knowledge

Experience analyzing ecommerce platforms for Web, Mobile App, Loyalty, Demonstrated experience in handling massive data sets and relational databases (SQL and Non-SQL)

Ability to study/understand business needs, design data/technology metrics that connect business processes with quantifiable platform outcomes, Understand critical metric / Goal Settings

Advanced level SQL skills

Strong problem-solving skills, using data to tackle problems

Outstanding writing, communication, and presentation skills

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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