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ARAMARK VP, IT Business Relationship in Chicago, Illinois

Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at or connect with us on Facebook and Twitter.


Lead as a transformational business unit CIO. Drive the IT agenda to transform service models to accelerate growth. Accountable to the business for all areas of IT organization that may report or be matrixed to service the business need. Engages our customers and clients to understand the unique needs of our key clients and enable needed services. Develop customers and client experiences that leverage technology to differentiate Aramark in the marketplace.

Core Job Duties/Responsibilities

Leadership - Trusted advisor and advocate on the senior leadership team as a functional leader. Provide guidance and direction to the business unit to align the enterprise IT strategy with the needs of the business unit. Ensuring their business goals with key pieces the IT enterprise strategy that fit in their portfolio of business.

Client Relationship - Engage the business unit market to understand business sector strategies and the role the business plays in the in Aramark portfolio. Provide guidance on IT enterprise strategies against the business portfolios with investment levels. Helps enable client engagement strategies that help win more and lose less.

Financial Performance - Provide transparency across the business as it pertains to IT investments, enterprise initiatives and key leading indicators to ensure that senior leaders are seeing the ROI on their IT investments. Advise senior business leaders on IT capabilities to drive revenue and operating efficiencies.

Transformation - Lead change for growth. Think and operate like an owner and sell the dream of what could be.

IT Strategy - Develop a multi-year business unit IT strategy that fuels growth and productivity.

Additional Position Duties/Responsibilities

  • Align the demand and the IT enterprise agenda ensuring business leaders are engaged on the vision, strategy and execution.

  • Create a client centric approach to the business by developing a high performing business relationship that are constantly proving IT solutions to business agendas to drive profitable growth and enhancing business margin.

  • Keep current with trends and issues in the IT industry, including current and evolving technologies and prices. Advise, counsel, and educate senior level executives on IT vision and strategy.

  • Facilitate the interaction between the appropriate consultative, delivery and operational technical expertise to define, deliver and operate the business results.

  • Develop and enhance relationships with key business stakeholders, actively manage their expectations & monitor satisfaction levels.

  • Travel for the job expected 25% of the time.


Experience - 10-15 years IT leadership experience in a large, complex environment. Prior business unit/company CIO would be preferred.

Education - Bachelor's degree required; technical focus preferred.

Minimum Core Job Requirements

Impact - Experience leading a COE or business function for a large enterprise.

Complexity - Complete understanding of the services in our business portfolio as well as how technology enables growth and margin expansion. 10+ years in a large complex enterprise business structure that offers a portfolio of businesses.

Communication - Ability to present and interface with the top levels of a large complex organization. 3-5+ years in role that handles communication to senior executives.

Knowledge - Understand financial models, contract types, business portfolio structure and complexities that arise from a client focused organization.

Leadership - Ability to lead a team of distributed IT leaders aligning business goals with the IT capability planning.

Judgement - Ability to make IT business decisions that balance risk and benefit both on customer, clients and Aramark shareholders.

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.