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Business Systems Analyst 2 - ERP, Digital Technology Solutions Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University's overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati. Job Overview Serve as systems liaison between the education, research, and administrative functions of the university and Business Enterprise Systems and Technologies (BEST) to help business units achieve their desired business goals. Additional consideration will be given to candidates with any the following: * Experience with travel and expense management systems * Experience with procurement source to say solutions * Experience with cloud-based financial systems * Excellent problem-solving skills and ability to troubleshoot issues independently * Effective communication and collaboration skills, both written and verbal Essential Functions Collaborate with business partners and support one or more moderately complex business processes to align technology solutions with business strategies. Establish and maintain liaison relationship with business partners and BCS to provide effective technical solutions. Conduct data gathering and analysis to understand business strategy requirements. Assess client needs utilizing a structured requirement process to assist in identifying business priorities. Investigate and troubleshoot client and user issues, identify technical needs, and make recommendations for resolution. Develop, write, and communicate business requirements and functional specifications for the implementation of business solutions. Assist in documenting current business processes and models and business case development. Review modules for quality assurance and adhere to standards and procedures. Develop user test cases, validate test results during testing, and execute test cases. Investigate and troubleshoot client and user issues and escalate as appropriate. Troubleshoot existing information systems to identify errors or deficiencies and develop solutions. Perform on-going routine application maintenance tasks. Provide support for the analysis of client satisfaction data and support efforts to ensure IT solutions meet client needs. Document functions and changes to new or modified modules and test activities/results. Perform related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's degree in Computer Science, Information Systems, Business or a related field. Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Experience Two (2) years of relevant technical or business work experience. Physical Requirements/Work Environment Office environment/no specific unusual physical or environmental demands. Compensation and Benefits UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility va