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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose of Position

The Clinical Liaison is primarily responsible for the referral development activity associated with Mercy Acute Rehabilitation Unit and acts as a liaison between internal and external referral sources, and internal operations. The liaison will participate in community and corporate events and reflects the organization's mission, core values and ethics . The Clinical Liaison is responsible for establishing relationships with physicians, payers, and other referral sources. This position will ensure appropriate patient placement through clinical assessments and screening in conjunction with the internal team.

Essential Job Functions

• Responsible for identifying and qualifying new business development opportunities and overseeing the capture management and proposal development processes.

• Conducts sales calls on existing and potential referral sources to maintain a constant flow of referrals and perform problem solving as necessary. Actively identify and follow-up on opportunities to increase profitability, efficiency and market share.

• Follows-up on internal and external problems as related to the referral and admission process to ensure rapid solutions. Maintain knowledge of and effectively promotes programs and internal resources.

• Assists with updating, revising, formulating related policies and procedures with assistance from Facility Administrator/Program Director as appropriate.

• Functions as a resource for and provides team members with in-service/cross-training on acute rehabilitation criteria, diagnostic case mix management, coding, etc., as applicable.

• Schedules and conduct presentations and tours of the the acute rehabilitation unit to referral sources, professionals and family members. Ensure consistent marketing of the unit in the newspaper, television and in the community.

• Works directly with the unit Medical Director on the admission of patients. Completes detailed Pre-Admission Screens, according to facility policies and procedures and payer requirements.

• Collaborates with the interdisciplinary team to ensure excellent coordination of care from admission to discharge.

• Provides patient updates to physicians, payers, case managers, social workers and other relevant persons.

• Reviews patient medical charts and understands pharmaceuticals, test results, therapy evaluations, pre-existing conditions, and has a general medical knowledge of the patient.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Basic Life Support (BLS), American Heart Association (AHA) (required)

Education

Bachelor, Science of Nursing (BSN), Social Work (BSW), Speech-Language Pathologist (SLP), Physical Therapy (PT), Occupational Therapy (OT), Respiratory Therapy (RT) (required)

Masters, Science of Nursing (MSN), Social Work (MSW), Speech-Language Pathologist (SLP), Physical Therapy (PT), Occupational Therapy (OT), Respiratory Therapy (RT) (preferred)

Work Experience

3 years' experience in an acute rehabilitation setting (required)

Training

Uniform Data Systems (UDS) (preferred)

Electronic Health Record (EHR), Epic (preferred)

Language

None

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​

Adults (18-64 years)

Geriatrics (65 years and older)

Working Conditions

Periods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed- not to exceed 10% travel.

General office environment.

May be exposed to physical altercations and verbal abuse.

May be exposed to limited hazardous substances or body fluids.*

May be exposed to human blood and other potentially infectious materials.*

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Prolonged periods of working alone.

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) X

Lifting/ Carrying (50-100 lbs.) X

Push/ Pull (0-50 lbs.) X

Push/ Pull (50-100 lbs.) X

Stoop, Kneel X

Crawling

Climbing X

Balance X

Bending X

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting X

Walking X

Standing X

Additional Physical Requirements/Hazards

Physical Requirements

Manual dexterity (eye/hand coordination)

Hear alarms/telephone/audio recordings

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity – near

Hazards

Depth perception

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to high pitched noises

Skills

Evaluate patient for placement for post acute setting

Inform medical professionals regarding patient conditions and care

Record patient medical histories and perform patient chart review

Analyzing data or information

Perform thorough patient chart review and conduct patient pre-admission screen

Attention to detail

Acceptance of authority

Critical thinking

Communication with family members

Teamwork

Conflict resolution

Active listening

Relationship building

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com