Job Information
ThermoFisher Scientific Installation Engineer II, Field Service in Cincinnati, Ohio
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
About Us
Thermo Fisher Scientific Inc. is a world-class company that is committed to enabling our customers to make the world healthier, cleaner, and safer. We are a global leader in the field of engineering and provide exceptional solutions to complex scientific challenges. Our team of 100,000+ colleagues shares a common set of values, including Integrity, Intensity, Innovation, and Involvement. Together, we accelerate research, drive technological innovation, and support patients in need. At Thermo Fisher Scientific, we value diverse experiences, backgrounds, and perspectives, and we believe that collaboration is the key to our success.
About Division MSD
Within the Materials and Structural Analysis Division (MSD) we have 3 different market segments each with its own Business Unit. Life Science, Material Science and Semiconductor. We enable customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. We design, manufacture, and support a broad range of high-performance electron microscopy instruments and workflows.
Our worldwide Electron Microscopy colleagues are dedicated to our customers' pursuit of discovery and resolution to global challenges.
Installation Engineer, Field Service (region)
As an Installation Engineer, you will have the unique opportunity to make a significant impact in the field of installing new equipment in our customers facilities. You will be responsible for installing electron microscopes onsite at customer locations, ensuring flawless installation and providing world-class support throughout the process. Depending on your technical skills and experience level we will set a “cut to the bone” training program in place, allowing you to learn and grow at an accelerated pace, getting you ready for your first Field trip to one of our customers.
The training consists of a formal instructor-led training courses at our global training centers combined with on-the-job learning in the assigned region with experienced engineer mentors. During the training program we expect you to travel extensively within the region to gain invaluable technical skills in electron microscopy and experience in field service activities on a variety of electron microscopy systems.
Your area of travel is regional but also international a travel can be requested
Job Responsibilities:
Install electron microscopes at customer locations in North America;
Supporting the preparation steps of your upcoming assignment
Execute the installation and setup of our sold equipment from move-in to customer acceptance
Work with 3rd party contractors to ensure a smooth installation progress
Give our customers the best possible install experience on their newly installed equipment with clear communication and good technical skills
Collaborate with customers to determine their specific needs and requirements
Cultivate and develop positive working relationships with Thermofisher Scientific colleagues and customers assuring the highest level of customer experience.
Offer & seek technical assistance and guidance throughout the installation and operation process with colleagues and supporting departments.
Ensure customer satisfaction by delivering exceptional service and resolving any issues
Timely and accurate recording of your activities. Document the work done and works according to standard operating procedures.
Job Requirements:
5+ years of proven experience in Installing high-end equipment or a related field (Electron Microscope and / or vacuum knowledge is highly preferred).
Associate’s or Bachelor’s degree in mechatronics, mechanical / electrical / electronic, or any equivalent engineering major preferred. High School Diploma or GED equavilent required.
Willingness to learn and fast-track your Installation career
Exceptional problem-solving skills and attention to detail.
Strong communication and interpersonal skills
Eager and quick learner with an enthusiastic and hands-on mentality
Highly motivated to go for the goals set and take on the challenge at hand
Able to obtain a valid passport and travel frequently as required up to 80%
Must have a valid driver's license.
IT skills in Microsoft Windows and Office environments.
Good English language skills in word and writing.
Ideal location for this job is to be living in close proximity to an international airport
We offer a competitive package that includes a comprehensive benefits package, flexible work hours, bonus and opportunities for growth and development.
At Thermo Fisher Scientific, we value diversity and inclusion. We believe that a diverse workforce leads to innovative solutions and fosters an environment of collaboration and growth. We are committed to providing equal opportunities for all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
Apply today and start your journey with us! Apply here
Compensation and Benefits
The hourly pay range estimated for this position based in Oregon is $29.00–$43.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.