Job Information
HEI Hotels and Resorts Outlet 1 Cashier in Cincinnati, Ohio
About Us
Join Our Vibrant Team at The Westin Cincinnati!Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why!Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies.Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all — as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program.At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you!Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Serve guests in a hospitable manner to ensure positive guest experience. ESSENTIAL DUTIES AND RESPONSIBILITIES
Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).
Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.
Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned. QUALIFICATIONS AND SKILLS
Responsibilities
Knowledge, Skills and Abilities
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.
Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
Ability to operate a keyboard and Point of Sale procedures. Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Qualifications
Must be able to think freely and make decisions on own pertaining to job responsibility
Able to perform duties without constant supervision
Ability to keep calm, responsive and friendly under pressure
Able to handle a variety of different tasks at once as well as challenges that may arise with guests, customers and/or employees
Knows when to request help or assistance from supervisor
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job LocationsUS-OH-Cincinnati
Posted Date4 weeks ago(5/30/2024 9:37 AM)
Requisition ID2024-48638
CategoryFood and Beverage
Position TypeRegular Full-Time
FLSA StatusNon-Exempt
Location NameThe Westin Cincinnati
MaxUSD $15.54/Hr.
Discretionary Performance Bonus EligibleNo
Tipped / Service Charge EligibleNo