Job Information
OHIO MACHINERY CO. Service Supervisor in Cincinnati, Ohio
Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!
JOB SUMMARY:
The Service Supervisor will lead the branch service shop and yard to ensure an efficient, safe, and profitable operation. This individual is responsible for developing and managing relationships with customers, employees, salesmen, and other departments. The Service Supervisor will receive calls from customers daily regarding price and schedule for machine repair and service, technical information, recognition of warranty contracts, equipment transportation needs, and other issues. To assist in achieving our safety goals, we have established a comprehensive safety system that emphasizes accountability, commitment, and involvement. This role is also responsible for guiding new technicians/students as they work their way through our Technician Development Training and helping students develop their skills after graduation while aiding their progress through the different technician levels. Each employee is responsible for focusing on behaviors and safety activities that will drive zero incidents and injuries and promote a sustainable safety culture. This includes adherence to all Ohio Machinery Safety Policies, procedu