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Azadea Group Universe Manager in City Mall, Jordan

Universe Manager (

Job Number: UNI000070 )

Description

  • Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards

  • Develop a commercial policy, a season layout plan, in addition to an annual timetable for commercial campaigns

  • Recommend price modifications based on benchmarking in order to maintain competitiveness

  • Monitor the Universe sales figures, inventory, profit and loss report and ensure that weekly and seasonal targets are achieved by the team

  • Manage the Universe staff by preparing schedules, setting goals and objectives, managing performance, training and motivating employees, in order to ensure the highest levels of performance are achieved

  • Monitor stock levels on a continuous basis, assist the Shop Manager in making inventories on a regular basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times

  • Develop and maintain a calendar for the shop events and communicate it to the team in order to ensure smooth and timely running of activities; supervise the communication of shop events and promotions to customers through social media tools

  • Communicate with wholesales customers to ensure timely answering of their needs, and liaise with local sports clubs in order to increase brand awareness and boost sales

  • Handle the closing at the end of day in coordination with the Cashier by controlling the preparation of cash money, electronic cards slips, discounts, and VAT vouchers; ensure their delivery to the Accounting Department in compliance with company policies and security standards

  • Perform other related activities such as controlling the process of shipments reception, communicating with local suppliers and negotiating prices, reporting occurring operational issues and other

Qualifications

  • Bachelor’s Degree

  • 2 years of experience in a managerial role

  • Active participation in at least one sporting activity and expert knowledge of sporting events and products

  • Previous experience in sports goods

  • Proficiency in MS Office

  • Fluency in English

  • Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible

  • Active participation in at least one sporting activity and expert knowledge of sporting events

  • Developing and Motivating Others: level 2

  • Cultural Awareness: level 3

  • Customer Focus: level 3

  • Driving and Achieving results: level 2

  • Attention to details: level 3

  • Initiative: level 3

  • Self Confidence: level 2

Organization : Decathlon

Primary Location : Jordan-Jordan, City Mall

Schedule : Full-time

Unposting Date : Ongoing

Req ID: UNI000070

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