Job Information
Chiesi Sales Representative Special Care in Ciudad de México, Mexico
Sales Representative Special Care
Date: Nov 16, 2024
Department: BU Special Care & Rare Disease
Job Type: Direct Employee
Team: Mktg, Market Access, Bus. Excellence & Med. Affair
Contract Type: Permanent
Location:
Ciudad de México, MX
Purpose
Responsible for sales targets achievement in assigned territory/accounts and execution of CX projects deployment through the resource's optimization
Main Responsibilities
Execute activities and CX projects deployment within assigned Hospitals & HCPs, coordinating activities with customer-facing roles (Medical, Commercial and Market Access)
Support and engage with CX team in devising and developing customers solutions co-creation projects
Implementation of CX special projects
Participate in regional/ local Touchpoint Team Huddles , as well as elevation of relevant points to the strategic business unit team
Works cohesively with other Business Unit functions (e.g. Marketing) to support commercial operations strategies, customers profiling, consent management and data collection from territory
Create productive business partnerships with other affiliate functions to ensure highest level of business delivery and customer delight
Manage territory budget consistently with targets and compliance policies
Actively participates to affiliate-wide CX best-practices sharing and ideas generation
Experience Required
+2 years experience in customer-facing roles managing special care portfolios at mainly public sector and desirable also private sector.
Education
Educational background includes bachelor degree in economics, management or medical professions equivalent.
Languages
English level 2/6 = basic for reading
Technical Skills
As member of the BU SC team, challenge to status-quo and acting as a strong contributor for the formulation and execution of BU Commercial Operations strategies is a constant expected behavior.
Vision and leadership for all activities associated with Customer Experience, Commercial, Market Access and Medical Affairs
Results-focused able to easily shift from detailed data comprehension to “big picture” takeaways and consistently using data to support rapid CX decision-making
Soft Skills
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