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Kelly Services Department Assistant in Cleveland, Ohio

Department Assistant

Our client, a prestigious employer in the University Circle area, is seeking a Department Assistant to join their Health Services Department.

Pay Rate: $20 per hour

Position Overview: This role will involve administrative responsibilities to support clinical services. The Department Assistant will provide professional support to all departmental faculty and staff while delivering exceptional customer service to students, faculty, staff, and visitors.

Essential Functions:

  • Perform a variety of clerical front desk duties in coordination with clinical staff. Act as the department's first point of contact for greeting visitors, scheduling appointments, answering phone calls, messaging, and checking in students at University Health and Counseling Services. This includes maintaining the flow of the waiting room in collaboration with clinical staff and entering information into registration, scheduling, and chart modules (as needed) in the Electronic Health Record. Department Assistants will be required to rotate among all UH&CS locations. (60%)

  • Oversee general administrative operations in assigned locations, ensuring an organized and clean workspace. Report any facility issues to Facilities Management or the Associate Director of Business Operations. Keep signage and informational materials current, and order supplies as directed by the operations leadership team. (5%)

External Contacts:

  • Frequent communication with parents and community support for information exchange.

  • Regular contact with vendors for ordering supplies and equipment repairs.

  • Daily interactions with students, faculty, and staff while providing services.

Experience: 3 to 5 years of related experience.

Education: High school diploma required; Associate degree preferred.

If you are interested in this opportunity and meet the qualifications, we encourage you to apply!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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