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Rockwell Automation, Inc. Global Program Manager - Lifecycle Services in Cleveland, Ohio

Mequon, Wisconsin, United States Mayfield Heights, Ohio, United States United States of America Troy (Plex) Milwaukee, Wisconsin, United States Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! Job Description As a Global Program Manager you will be responsible for the development and execution of business strategies to maximize the success of large programsthat drive Rockwell Connected Enterprise through Lifecycle solutions and services. Your scope will be global in nature and often spans across multiple business segments. You will be Responsible for coordinating teams and groups that across the business units to deliver Rockwell Automation full lifecycle solutions and leading a strategy for a team capable of meeting customer needs that may include any portion of Rockwell Automation's technology, solutions, and services offerings. You will interface with the account management team for assigned customers to execute coordinated sales and delivery strategies. The program manager manages the Key Performance Indicators of their assigned portfolio. The will includes sales, revenue, margin, customer satisfaction, safety and others as dictated by the client and program. You will report to the Manager, Global Programs. Your Responsibilities: Works with regional teams on launch and deployment activities: Resource identification and planning Site readiness preparation Support for regional training and onboarding Create and maintain a global program execution plan (regional-specific plans/variants may exist) Communicate status of programs regularly to identified partners. This will include compiling data to compare program performance to agreed internal and/or customer metrics. Collaborate with business units to ensure appropriate resources are assigned as necessary to meet program commercial and delivery goals. Develop and maintain global governance and oversight for execution across the regional delivery teams Responsible for developing and managing to KPIs for assigned programs Align delivery tools & processes across regions Identify and escalate program level risks and opportunities and share across the regions Align program requirements across all regions - resource requirements (including support functions), new deliverables required by the region Analyze and understand the data, across regions and identify trends/issues, etc. Make recommendations to internal and external stakeholders based upon data analysis Drive continuous improvement Support alignment and communication on delivery of additional LCS services that supplement the existing program Promote aculture of safety and ethical conduct within program teams. Promote aculture of inclusion within program teams The Essentials - You Will Have: Bachelor's Degree Legal authorization to work in the United States is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening Ability to travel up to 25%. The Preferred - You May Also Have: Bachelor's degree in engineering. 5+ years of Program Management experience. 5+ years of MES (Manufacturing Execution Systems) experience. Experience using and applying Automation products in solutions business or in

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