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Northeast Ohio Regional Sewer District Senior Manager of Operations Applications in Cleveland, Ohio

Description JOB SUMMARY Manages activities related to the design, development, implementation and operation of cloud-based data and information systems and software applications such as eLogger, Sharepoint, Power Apps, PDMS, powerAutomate, nextgen and Kahua. Oversees the daily performance management of databases of supported applications including ongoing development of customized reporting required by end users and critical data analysis. Responsible for maintenance, support and upgrade of business-critical data, applications and systems. Coordinates with other Sewer District departments in support of enterprise applications and systems. Applies proven communication skills, problem-solving skills and application development best practices to guide team through design, development and deployment of software applications. Provides technical leadership and advisory input in relation to application development, deployment and support activities. Performs other duties of a similar nature as may be required. ESSENTIAL FUNCTIONS - Responsible for managing design, development and deployment of new applications to systems software. Manages enhancements and upgrades to existing applications throughout the supported departments including interfaces to enterprise applications. Implements and maintains software quality management oversight to programming efforts to ensure high quality. Examples of data and software systems include, but are not limited to, Document and Content Management System, Computerized Maintenance Management System, Flow Monitoring and Rain Gauge Networks, Integrated Construction Schedule Management System and Operational Data Systems. - Manages and provides technical leadership to staff and to contracted application development resources, in support of business operations. Manages relationships with technology solutions and professional services providers. - Manages daily performance of application system databases. Recommends strategies for performance improvements with input from direct team members and Information Technology staff. - Develops and implements strategies for technology platforms in support of application development and integration with departmental and enterprise applications and provides foundation for future development. - Ensures that application development and deployment projects meet business requirements, goals and fulfills end-user functional requirements. Identifies and resolves system issues during development and implementations. - Evaluates current resource capabilities and capacities against existing workloads and projects these conditions into the future to determine appropriate resources and skill levels required to meet the department's annual work plan and objectives. - Develops and follows system development lifecycle strategy for application development in support of strategic objectives of the supported departments and the Sewer District and in alignment with trends and developments in technology, software and industry standards. - Manages assigned application development or application support projects under the guidelines of the departments policies and procedures. - Supports business intelligence operations by ensuring optimal performance of business databases. Supports database constructs to support information management and data reporting activities. - Collaborates with project leads during system implementations or upgrades to ensure that any new software integration into systems meets functional requirements, system compliance and interface specifications. - Works with key stakeholders in the Sewer District to understand business requirements that lead to development projects and to understand requirements for business intelligence and reporting. - Develops, maintains and enforces application design and programming standards. Conducts design reviews to ensure high quality

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