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Randstad US Call Center Agent in Cleveland, Tennessee

Call Center Agent

job details:

  • location:Cleveland, TN

  • salary:$13 per hour

  • date posted:Monday, September 13, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:wholesaler of electrical appliances

  • reference:AB_3749265

  • questions:amanda.massengill@randstadusa.com423-478-3942

job description

Call Center Agent

Are you looking for the next steps in your customer service career? Take that first one by applying to be a Call Center Agent. This job is in the center and is NOT work from home. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in customer service or experience in a related position. We are currently interviewing candidates for a call center located in the Cleveland area. These are full-time positions requiring work during the week as well as one day of every weekend. The weekend day working will be offset by one day off during the week. You must be able to work an 8 hour shift between the hours of 8am and 8pm. Starting pay rate is $13/hr and will increase when you go permanent. This company also provides medical/dental/vision coverage at no cost to you. They have a spacious break area with games and couches.

Responsibilities

  • Receiving Inbound calls

  • Assisting customers with technical issues

  • Documenting customer needs and problems

  • Assisting with ordering necessary appliance parts

The essential functions of this role include:

  • working up to 4 hrs of overtime per week

Skills

  • Active Listening

  • Basic Computer Skills

  • Telephone Etiquette

  • Call Center

  • Typing Skills

  • Follow-up

  • Call Center Support

Education

  • High School (required)

Qualifications

  • Years of experience: 0 years

  • Experience level:Entry Level

Shift: Second

Working hours: 12 PM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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