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GENERAL SUMMARY:

Under the direction of VP Operations, CNO, the Regional Director of Case Management is responsible for the development, implementation, and/or monitoring of the case management department within the region. They will serve as a primary source to coordinate and communicate with administration and the treatment team, the financial management, interdisciplinary patient care service delivery and discharge planning processes. They will work closely with senior physician and operational leadership to assure that the case management program complies with standard treatment protocols and lengths of stay.

This position will split time between our Macomb and West Bloomfield hospitals.

Direct reports to this role currently consist of four (4) managers at each site.

Early deliverables for the person in this role will include:

· Establishing regional accountability.

· Conduct assessments across the region

· Significant interaction with system case management

EDUCATION/EXPERIENCE REQUIRED:

· Master’s degree in nursing or a master’s degree of Social Work, required.

· Minimum three (3) years of clinical experience, required.

· Minimum three (3) years leading teams, required.

· Excellent verbal communication and written documentation skills.

· Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization.

· Strong problem-solving, analytical, and decision-making skills.

· Strong computer skills.

· Experience in discharge planning, home health care, rehabilitative medicine, community health or managed care preferred. Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles.

· Knowledge of medical ethics and legal implications related to case management. Understanding of social determinants of health and their impact on a patient’s well-being.

· Well versed in facilitating community resources to meet the needs of diverse populations.

· Strong organizational, planning and implementation skills with the ability to handle multiple complex patients’ needs simultaneously. Strong sense of compassion with the ability to successfully advocate for patients and their families.

CERTIFICATIONS/LICENSURES:

· Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid unrestricted State of Michigan license. Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) preferred.

Additional Information

• Organization: Henry Ford Macomb Hospital

• Department: Case Management - HFMH

• Shift: Day Job

• Union Code: Not Applicable

  Additional Details

  This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.