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ProMedica Health System Scheduler - Surgery - Full Time - Days in Coldwater, Michigan

ProMedica Coldwater Regional Hospital has been providing high-quality health care services to the Branch County community since 1939. Located in Coldwater, Michigan, ProMedica Coldwater has 71 acute medical beds and 16 adult psychiatric beds to care for patients and their families.

Position Summary

The Surgical Scheduler must schedule office based and hospital procedures consistent with the patient’s diagnosis and procedure request. Also requires excellent customer service skills with patients, employees, and the public. The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy.


  • Enters notes/special instructions needed for scheduling in the electronic medical record

  • Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider

  • Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.

Job Requirements:

Education: ⦁ High school graduate GED; or equivalent experience.

Skills: ⦁ Working knowledge of medical terminology ⦁ Proficiency with a relevant EHR system, particularly EPIC

Years of Experience: ⦁ Minimum 3 years’ experience in a clerical or office function ⦁ Minimum 1 year experience in a medical office setting

ProMedica is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio. It serves communities in 28 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 49,000 employees, 12 hospitals, 2,500+ physicians and advanced practice providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and 330+ assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health. For more information about ProMedica, please visit

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 53406