Job Information
DRURY HOTELS COMPANY LLC Guest Service Supervisor in College Station, Texas
Starting pay $16.14 per hour! New hotel opening soon! Apply now and be a part of something extraordinary.
Property Location:
705 University Drive East - College Station, Texas 77842
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You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
- Incentives -Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
- Work-life-balance- Flexible scheduling, paid time off, hotel discounts and free room nights
- Career growth -Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
- Health and well-being -Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
- Retirement -Company-matched 401(k)
- Award-winning- Ranked among Forbes' Best Midsize Employers (2024)
BASIC FUNCTION and JOB DUTIES:
Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel.
Ensures Drury Hotels policies and procedures are consistently communicated and followed at all times. Always maintains a high standard of integrity, provides motivation and demonstrates positive leadership characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service team members.
Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to give and take
writtenand oral direction.
Requiresthe ability to
communicateclearly in English to relate to
guestsand
teammembers. Requires
thorough
knowledgeof Drury Hotels
policiesand procedures. Requires
abilityto
train,motivate and inspire
teammembers to perform at and above Company expectations. Requires
thorough
knowledgeof marketing and sales
programs.Performs duties of guest service agent, night audit or other positions as needed. Requires ability to handle money, make change and utilize office machines in normal day-to-day activities. Monitors hotel facilities and team member work habits to ensure a safe / secure environment for team members and guests; observes and corrects unsafe conditions. Requires ability to give attention to
detail.May require some travel.
Rise. Shine. Work Happy.
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