Job Information
The Broadmoor Assistant Supervisor, Convention Services in Colorado Springs, Colorado
Job Title: Assistant Supervisor, Convention Services
Job Pay Range: $16.00-$18.00/hr.
Job Summary:
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Convention Services team, this role you will support the banquet team, conference manager team and other hotel departments by supervising and assisting the Convention Services Set-up Crew team in the completion of all set-up, breakdown and cleaning for meetings/events.
Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here.
What you will be doing:
Supervise, assist and direct a crew of one to six employees includes organizing and supervising the daily workload for the Set-up Crew Assigns and directs the set-up duties relative to preparing for functions Assists Set-up Crew in physical set-up, cleaning and arrangement of tables and equipment Schedules breaks based on projected workload and according to federal law Inspects all function rooms and set-ups for cleanliness, damage, and accuracy. Check all rooms for completeness and ensures that rooms/function space is set-up to guest expectations and banquet event order/diagram directions. Carries out instructions from Convention Services Manager, Supervisors and Conference Managers Monitors staff schedule to ensure proper shift coverage Ensures all staff are properly trained and have the tools and equipment needed to effectively carry out their job functions Properly maintain, store and secure all departmental equipment Willingness to work in a fast-paced, team-oriented environment
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.
What we are looking for:
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. Ability to directly supervises Set-up Crew employees in the Convention Services department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving probl Experience with Microsoft Office suite (Word, Excel, Outlook). Valid U.S. Drivers License Any employee driving a Broadmoor vehicle must be 18 years or older Ability to drive vehicles with both automatic and manual transmissions Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times Ability to uphold and abide by all Broadmoor policies, procedures, and safety guidelines Enthusiastic, friendly, and energetic team member who works well with others Strong interpersonal communication skills
Reasonable accommodations will be made for individuals with disabilities
Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.
Why Choose the Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our fami y, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
Benefits - Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits. Career Development - We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
The application deadline for this position is June 30th, 2024, to be considered. We encourage applicants to apply early for full consideration and this posting will remain open until filled.