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Robert Half Scheduler/Customer Service in COLORADO SPRINGS, Colorado

Description If you're looking for work as a Customer Service Representative, this position via Robert Half, situated in a dynamic, rapidly-changing call center, might be for you! If you love building solid customer relationships, and are articulate and highly-skilled, this Customer Service Representative position might be for you. This could be the short-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Colorado Springs, Colorado!

Your responsibilities in this role

  • Handle incoming telephone calls

  • Field and send out send written business correspondence

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Contribute accurate, friendly customer service in a timely fashion Requirements - Excellent customer service and office administrative skills

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Proven computer skills

  • Ability to interact effectively with internal and external partners and clients/customers

  • Billing experience

  • CRM experience required

  • Proficiency in customer service

  • Incoming payments experience

  • Sales experience

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Microsoft Office knowledge required

    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Strong communication skills and able to receive criticism well

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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