Job Information
NiSource Change Management Specialist in Columbus, Ohio
Change Management Analyst
*We are looking to hire someone to work in our Columbus, Ohio office with a hybrid schedule (2 days/week in office)**
Job Summary
The Change Management Specialist is responsible for enabling the execution of the Enterprise Change Management strategy. This role will support the implementation of initiative-wide Change Management methodology, working across implementation areas to help executive, build and monitor change readiness/adoption and deliver smooth change interventions.
In addition to being highly organized, self-motivated, and detail-oriented, this candidate must possess the strong business judgment and interpersonal skills needed to communicate effectively with all levels of the organization.
Essential Functions
Responsible for working with Change Management Lead, consulting partners and program team to support execution of change strategy related activities, including change management tactical plan, stakeholder analysis, communications identification and planning, measurement, measurement planning, leader enablement, change networks planning and scheduling, etc.
Collaborate closely with key stakeholders, including leads, project teams and end-users to gain their support and involvement in the change process.
Help create creative and targeted communications and engagement materials to engage and inform stakeholders on the change journey, including in support of roadshow and demo events (powerpoints, jobaids, posters, etc.).
Collaborate with project teams in partnership with Change Lead to understand the issues and challenges involved in driving change.
Identify and support the continued maintenance of change impacts to inform critical change deliverables including coordinating with SMEs for input and validation.
Gather and work with Change Lead to analyze qualitative and quantitative metrics to assess end user readiness, utilization and adoption at key program milestones; identify insights and mitigations to address readiness gaps.
Help to identify potential areas of resistance and work with lead to recommend potential ideas to mitigate them.
Assist in developing, coordinating and executing engagement events to build understanding and future adoption.
Maintain accurate records of change management activities, progress and outcomes and track change activities for project/program teams.
Help with the execution and coordination or major change activities for programs and projects (for ex. engagement activity coordination, scheduling meetings, tracking attendance, etc.).
Other duties as necessary for change management success.
Required Qualifications For Position
Bachelor's Degree
1-3 years experience in change management-related programs (stakeholder assessment, change impact analysis, digital communication and engagement, training support and business readiness) or other highly valuable or relevant experience.
Exceptional written and verbal communication skills.
Strong interpersonal and relationship building skills, with the ability to influence and motivate stakeholders at all levels.
Strong analytic and decision-making abilities.
Experience navigating in matrixed environments.
Must be a team player and able to work with and through others.
Ability to include others and move toward a common vision or goal.
Strong understanding of change management methodologies, tools and best practices.
Ability to effectively manage stakeholders in a matrixed environment.
Ability to travel up to 25%.
Ability to interpret data, work with analytic models and advanced technologies and digital tools, with data reporting and data visualization.
Advanced experience with Microsoft Office, Excel, PowerPoint and others.
Preferred Additional Qualifications for Position
- PROSCI Change Management Certification
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Inclusion & Diversity
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Salary Range:
$65,900.00 - $99,000.00
Posting Start Date:
2024-09-24
Posting End Date (if applicable):
2024-10-08
Please note that the job posting will close on the day before the posting end date.
At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers.
We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.