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JPMorgan Chase Consumer & Community Bank- Change Governance & Agility Control Leader- Executive Director in Columbus, Ohio

Join JP Morgan as a Consumer & Community Bank Control Manager at the Executive Director level and be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm.

Job summary:

As an Executive Director Change Governance & Agility Control Manager within the Consumer & Community Banking team, you will play a pivotal role in the creation of a comprehensive risk and control framework. You will be a key contributor in transforming the Consumer & Community Banking's change management and technology delivery processes, and empowering Product Control Managers to effectively work with Agile Product teams. You will offer strategic thought leadership, incorporating Firmwide and Consumer & Community Banking innovation strategies and priority initiatives into the operational risk framework. You will cultivate a proactive risk and control culture, identifying opportunities to enhance and improve existing control programs. Your ability to influence outcomes, partner, and communicate effectively across various teams and business units will be crucial for your success in this role.

Job responsibilities:

  • Lead the development and implementation of innovative control strategies for firmwide and CCB strategic projects and priority initiatives, including the Agility Control Program & Roadmap and Strategic Priority Assessment (SPA) Program

  • Enable Control Management with the development and integration of the CCB Agility Transformation Program for technology related strategic initiatives aligned to the new Agile Product Architecture.

  • Facilitate cross-functional working teams to proactively partner with leadership and stakeholders on improvement and enhancement opportunities

  • Display confident leadership and sound judgment to influence a strong risk management culture across business practices

  • Promote a sustainable and rigorous control environment that identifies, escalates, addresses, and mitigates risks in a timely manner

  • Foster an inclusive work environment that values all forms of diversity

Required qualifications, capabilities, and skills:

  • Bachelor's degree or equivalent experience required

  • 10+ years of financial service experience in controls, audit, quality assurance, risk management

  • Experience leading broad cross-functional teams to analyze, design, and deliver best practices

  • Demonstrate confident leadership and sound judgment to influence a strong culture and risk management

  • Proficient knowledge of control and risk management concepts with the ability to design, enhance, and evaluate operational risk frameworks

  • Knowledge of Agile methodology in product/technology development lifecycle management

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and the ability to develop compelling and meaningful executive presentations that will highlight opportunities / recommendation for improvement

Preferred qualifications, capabilities, and skills:

  • Experience within the compliance space preferred

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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