Job Information
Vertiv Corporation Inside Sales Representative, Channel Accounts in Columbus, Ohio
POSITION SUMMARY The Channel Account Representative provides sales support for the Dell/OEM team. This role provides reactive phone support, e-mail sales support, and engages in proactive business development efforts to grow the Dell/OEM business. This position is primarily responsible for assisting with sales, updating pipeline, driving interactions, and monitoring assigned email box. This role supports assigned accounts, working in conjunction with the outside sales team to drive new business and meet established sales quotas. RESPONSIBILITIES * Works to close opportunities assigned to the Channel Account Representative and/or their assigned accounts. * Provides strategic sales support to outside sales by providing sales and technical trainings. * Informs accounts on current promos, new product launches, and Vertiv Partner Program updates. * Meets assigned sales quotas, objectives & key results (OKRs), and key performance indicators (KPIs). * Coordinates selling campaigns, qualifies leads, and coordinates customer introductions. Works in partnership with other sales employees to increase sales revenue. * Provides dedicated support to answer or coordinate responses for all requests from assigned accounts. * Assists customers in determining the best solution for their needs. * Understands and communicates company product or services features & benefits and promotes the advantages of our company to assigned accounts. * Answers basic technical questions about Vertiv products. * Provides quotes, information on product availability, pricing, and competitive portfolio cross-referencing suggestions. * Generates, updates and tracks CRM opportunities, whether originated or assigned. * Works with sales operations team to answer questions regarding company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectation/need. * Re-directs calls as appropriate to other departments such as technical support, services, or application engineering. * Participates in sales events and trade shows to educate and promote products and services. * Other duties as assigned. QUALIFICATIONS Required * Minimum of 1 year of work experience required. * Excellent communication skills, both written and verbal. * Excellent customer service, organizational, and analytical skills. * Ability to work and multi-task in a fast-paced environment. Preferred * 1-2 years sales experience or experience with IT resellers. * Knowledge of technology including software, hardware, and/or networking is preferred. * Proficient in MS Office. Experience with CRM management preferred. PHYSICAL & ENVIRONMENTAL DEMANDS * Standard office environment. TIME TRAVEL REQUIRED * None. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry andApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI5MDYwLjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t