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HP Inc. Mid-Market Enterprise Account Manager (OH) in Columbus, Ohio

Job Summary

  • This role is responsible for fostering strong, strategic partnerships with key commercial clients, acting as a primary point of contact, and building lasting trust. The role coordinates account plans and analyzes sales performance to drive business growth.

Responsibilities

  • Coordinates account plans for commercial accounts, with a focus on product sales and customer satisfaction.

  • Builds professional relationships with clients, particularly with specialist buyers in the IT department.

  • Responsible for achieving and managing sales quotas based on regional guidelines.

  • Participates in client meetings and supports contract negotiations with guidance from senior team members.

  • Collaborates with external partners to deliver solution sales and may refer products to other specialists or partners when needed.

  • Provides customer feedback to the organization's internal teams for product and service improvements.

  • Collaborates with various internal departments to ensure a smooth customer experience.

  • Analyzes win/loss rates and provides insights to improve sales performance.

  • Assists in organizing client workshops, training sessions, or webinars to enhance their understanding of the organization's offerings.

  • Monitors basic account performance metrics and assists in refining sales strategies.

Education & Experience Recommended

  • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

  • Typically has 5-7 years of work experience, preferably in account management, tele sales, product specialty (computers, telecom, workstations).

Knowledge & Skills

  • Business Development

  • Business To Business

  • Cold Calling

  • Customer Relationship Management

  • Inside Sales

  • Marketing

  • Merchandising

  • Outside Sales

  • Product Knowledge

  • Sales Development

  • Sales Management

  • Sales Process

  • Sales Prospecting

  • Sales Territory Management

  • Salesforce

  • Selling Techniques

  • Upselling

Cross-Org Skills

  • Effective Communication

  • Results Orientation

  • Learning Agility

  • Digital Fluency

  • Customer Centricity

Disclaimer

  • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary:

The on-target earnings (OTE) range for this role is $161,7600 to $234,000 annually, with a 60/40 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Long term/short term disability insurance

  • Employee assistance program

  • Flexible spending account

  • Life insurance

  • Generous time off policies, including;

  • 4-12 weeks fully paid parental leave based on tenure

  • 13 paid holidays

  • Additional flexible paid vacation and sick leave (US benefits overview (https://hpbenefits.ce.alight.com/) )

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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