Job Information
Bath & Body Works Senior Specialist, Store Operations – International in Columbus, Ohio
Senior Specialist, Store Operations – International
Brand: Bath & Body Works
Location: Columbus, OH, US
Location Type: Hybrid
Job ID: 04FW1
Job Area: Store Operations
Employment type: Full-time
Description
At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.
The Senior Specialist, Store Operations – International is an individual contributor responsible for customizing, creating and delivering store operations resources to support all international store and field teams. This role is focused on graphic design support for internal store operations communications including learning and development, theme tools and onboarding materials.
Flexibility is required to adjust the workload of learning materials and logistics support needed based on business requirements for the time of year, peak and non-peak seasons.
Responsibilities
Understand and demonstrate LBrands values and priorities.
Provide operational support to franchise partners and international store, ensuring consistency in the presentation, service standards, and operational practices that define our brand.
Maintain all shipping location files, updating store ops leadership as needed.
Lead projects related to store operations improvements, including new training materials, store openings, and introduction of new platforms to enhance the customer experience.
Partner with Procurement on sourcing and ordering learning materials, non-merchandise supplies, and theme props in the most cost-effective manner.
Partner with domestic store ops and learning & development teams to remain knowledgeable on current training resources and applicable tools.
Ensuring that new stores non-merchandise and learning tools are translated, printed and shipped to support the new store opening processes and timelines.
Participate in onboarding sessions as required for partner teams in the Home Office.
Support current processes in store operations to ensure resources are best applied and support all partners in the most effect way.
Work collaboratively with third-party vendor partners to support platforms, resources and materials needed to implement company programs and processes effectively.
Solicit partner feedback on steady-state process bi-annually to ensure all store learning processes and resources are supporting the teams in the best manner.
Supports Learning & Development with project planning, reoccurring meeting execution, creates and implements processes and ensures deadlines are met through constant tracking.
Qualifications
Qualifications & Experience
Strong computer skills including Microsoft applications (Teams, Excel, Word, and PowerPoint) required.
Proficient in Adobe In-Design
Adaptable and flexibleto manage multiple priorities and projects in a fast-paced environment.
Excellent communication skills and ability to interact and influence at all levels.
Ability to think strategically and globally.
Strong attention to detail, time management and organization skills.
Education
- Bachelor’s degree required.
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That’s why we’re proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
401k with company match and Associate Stock Purchase program with discount
No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
Opportunity for paid time off, paid parental leave. Plus, access to family and lifestyle programs including an inclusive family building benefit, childcare discounts, and home, auto and pet insurance.
Tuition reimbursement and scholarship opportunities for post-secondary education programs
40% merchandise discount and gratis that encourages you to come back to your senses!
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:Los Angeles Fair Chance In Hiring Ordinance (https://bca.lacity.org/Uploads/fciho/Ban%20the%20Box%20Poster%20-%20Private%20Employers%2C%20as%20of%208.23.18.pdf) ,Philadelphia Fair Chance Law (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf) ,San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/FileCenter/Documents/11600-Art%20%2049%20Official%20Notice%20Final%20091114.pdf) .
We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
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