Shire Jobs

Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Primary purpose of this position is to perform network services information technology specialist work for the Military Ocean Terminal Concord, (MOTCO) Ca. Work involves hardware and software installation, configuration and maintenance, monitoring and maintaining network control devices and resolving network problems Responsibilities Identify, report and resolve a variety of IT issues and problems; provide information and assistance to customers; execute established methods and procedures; and ensure the application of appropriate security measures. Install, configure, maintain, and modify hardware used in operating networks, which consists of Routers, VPN devices, Firewalls, Network Switches, and PCs. Execute technical solutions in data communication or system management requirements Perform established schedules and procedures to ensure optimum performance and availability of the system. Design and install of Networks and components, i.e., servers, workstations, media, topologies and connectivity devices. Configure and install new enterprise system hardware/software and associated equipment. Conduct testing to insure operability, efficiency, and compliance with existing standards. Monitor operation of enterprise systems/domain(s) and ensures that hardware and software are functioning properly. Responsible for protection measures such as file access controls, software and physical safeguards, and personnel and visitor control at central and remote sites. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Department of Defense (DoD) Transfer Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement: In addition to the specialized experience listed below, your resume must indicate IT-related experience demonstrating the four competencies listed below: 1) Attention to Detail-develop organizational policy and procedures for implementation of guidance. 2) Customer Service-resolve problems with application programs. 3) Oral Communication-prepare and present reports and recommendations concerning IT related systems issues. 4) Problem Solving-evaluate the impact of new technologies on current systems and policies. Specialized Experience: To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized Experience is defined as: Responding to customers help desk requests by providing software application updates. Providing guidance and/or training to customers to prevent operating system issues. Troubleshooting software/hardware malfunctions to resolve network system issues. OR Education Experience: Possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree from a nationally accredited university that demonstrates the knowledge, skills, and abilities necessary to do the work of the position. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: of successfully completed education and specialized experience described above may be used to meet the total qualification requirements at the GS-11 level. (you must attach a copy of your transcripts.) Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the GS-09 grade (or equivalent). You will be evaluated on the basis of your level of competency in the following areas: Information Management Information Technology Performance Assessment Infrastructure Design Oral Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09). Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. This is a(n) Information Technology Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Key Position: This position is designated as Key. In the event of a crisis situation, the incumbent, or designated alternate, must continue to perform the Key duties until relieved by proper authority. The incumbent, or the designated alternate, may be required to take part in readiness exercises. This position cannot be vacated during a national emergency or mobilization without seriously impairing the capability of the organization to function effectively, therefore, the position is designated "Key", which requires the incumbent, or designated alternate, to be screened from military recall status. DoD IA Training & Certification Requirements: As part of the IA workforce, incumbent must obtain and maintain all DoD IA training and certification requirements according to DoD 8570.01-M and the certification provider. Within 6 months of assignment of IA duties, all IAT personnel must achieve the appropriate IA certification unless a waiver is granted per DoD 8570.01-M. Certification holders must ensure their certifications stay active; expired certifications must be renewed.