Job Information
STATE OF NEW HAMPSHIRE - Department of Safety STATE POLICE DISPATCHER (JOB ID: 40908) in Concord, New Hampshire
STATE POLICE DISPATCHER(Job Id 40908) Location: US:NH:TWIN MOUNTAIN Occupation Category: 43-0000 Office and Administrative Support Occupations Employment Type: FULL-TIME Post Date: 06/07/2024 Close Date: 06/27/2024 Salary: 22.060-29.430
State of New Hampshire Job Posting
Department of Safety
Division of State Police - Communications
549 Route 302, Twin Mountain, NH 03595
STATE POLICE DISPATCHER
(Police Communications Specialist II)
Position # 41948 $22.06/hourly - $29.43/hourly
Multiple Shifts Available:
1st (no differential)
2nd ($1.20/hr differential)
3rd ($1.50/hr differential)
Rotating ($1.20/hr differential)
The State of New Hampshire, Department of Safety, Division of State Police, Communications, has a full-time vacancy for Police Communications Specialist II. This position has a 40 hour work week and is non-exempt.
SCOPE OF WORK:To provide supervision and review of Police Communications Specialist Is, and to train personnel inanalyzing and interpreting information in order to provide critical coordination of law enforcement response; to receiveand transmit messages via two-way radio, telephone, and other communications equipment nationwide involvingenforcement and emergency field personnel.
ACCOUNTABILITIES:
Monitors daily functions of Police Communication Specialist Is, reviews assignments, provides training and mentoringfor work and standards, and ensures policies and procedures are being appropriately followed; provides evaluation andprogress notes to assist the supervisor with performance appraisals and reviews.
Assists the supervisor when necessary in answering telephones for general testing or emergency response at nuclearfacilities and in contacting agencies to coordinate services/responses.
Provides training and supervision in utilizing the following systems: Computer Aided Dispatch, Astro Two-Way RadioSystem, National Weather Alert System, Emergency Alert System, Group Wise, State Police On-LineTelecommunications System, National Law Enforcement Telecommunication System, National Crime InformationCenter; in order to receive/transmit messages and monitor alerts, monitor changes and updates to information, and torelay data to emergency responders during incidents, emergencies, disasters, or critical events.
Operates complex computer and telecommunications systems to transmit enforcement and emergency information to avariety of state and municipal agencies.
Radios assignment of law enforcement personnel to proper locations duringpolice emergencies; alerts and coordinates other emergency personnel and arranges for necessary equipment resources.
Uses computer programs and databases containing multiple data sources to enter and retrieve information including:standard office software, boat and motor vehicle information, mooring, boater education. Updates and removes data fromthe National Crime Information Database as needed adhering to federal guidelines.
Completes reports including documentation of towed vehicles, emergency responses, and traffic records and maintainsand organizes a daily logs in order to assist supervisor with data and information tracking; complies data on accident andservice related calls to the US Coast Guard for annual reports.
Reviews call logs and reports after critical incidents such as high speed pursuits, shooting events, major traffic accidents,and riots, and leads incident debriefings.
MINIMUM QUALIFICATIONS:
Your Experience Counts See Per 405.01.
1.5 Years of additional relevant experience = Associate's Degree
3 Years of additional relevant experience = Bachelor's Degree
4.5 Years additional relevant experience = Master's Degree
Education:Associates degree from an accredited institute of higher education. Each additional year of approved formaleducation may be substituted for one year of required work experience.
Experience:Three years of experience in a service-oriented position such as pa amedic, firefighter, emergency medicaltechnician, dispatcher, law enforcement, public safety,customer service, or a related field, involving a high volume of interactive publiccontact, requiring the need for quick response and accuracy, as well as multitasking ability, while working in a stressfulenvironment; with some experience in public safety dispatching. Each additional year of approved work experience maybe substituted for one year of required formal education.
License/Certification:
Must obtain certification as a State Police On-Line Telecommunications SystemsOperator within six (6) months of hire.
SPECIAL REQUIREMENTS:
Selected candidate will undergo a background investigation including fingerprint-based criminalrecords check and motor vehicle record check in order to ensure suitability for exposure toconfidential information, in accordance with department policy.
Prospective appointees must possess normal hearing and qualify in a controlled substance screeningtest, as determined by the Bureau of Emergency Communications.
DISCLAIMER STATEMENT:The supplemental job description lists the essential functions of the position and is notintended to include every job duty and responsibility specific to the position. An employee may be required to performother related duties not listed on the supplemental job description provided that such duties are characteristic of thatclassification.
For further information please contact Lieutenant Matthew Lapierre at Matthew.P.Lapierre@DOS.NH.GOV.
TOTAL COMPENSATION INFORMATION
The State of NH total compensation package features an outstanding set of employee benefits, including:
HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits is based on the employee's union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected.
See this link for details on State-paid health benefits:
Employee Benefits | NH Dept. of Administrative Services
Value of State's share of Employee's Retirement: 13.85% of pay
Other Benefits:
Dental Plan at minimal cost for employees and their families ($500-$1800 value)
Flexible Spending healthcare and childcare reimbursement accounts
*State defined benefit retirement plan and Deferred Compensation 457(b) plan
*Work/life balance flexible schedules, paid holidays and generous leave plan
*$50,000 state-paid life insurance plus additional low-cost group life insurance
*Incentive-based Wellness Program (ability to earn up to $500)
Total Compensation Statement Worksheet:
Total Compensation Calculator | Human Resources | NH Dept. of Administrative Services
Want the specifics? Explore the Benefits of State Employment on our website:
Human Resources | NH Dept. of Administrative Services
Benefits Summary (nh.gov)