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VCA Animal Hospitals Technician Manager ER/ICU in Concord, New Hampshire

VCA Capital Area Veterinary Emergency and Specialty Animal Hospital is seeking an enthusiastic Technician Manager to join our growing ER/ICU department!

Do you thrive in an environment that promotes and encourages growth and development? At VCA we strongly believe in training and development for all employees! Our team is collaborative, supportive, and progressive and we want to give you the opportunity to expand your skills and follow your dreams at our 24-hour Emergency & Specialty hospital.

What Makes VCA CAVES Unique?

We not only care for our canine, and feline companions but here at VCA CAVES we also work with multiple local wildlife rescuers and rehabilitators to provide care to nature’s most wild, and most in need. We have had the pleasure of assisting hawks, eagles, owls, turtles of all shapes and sizes, fawns, opossums, wild turkeys, porcupines, snakes and more! If you are ready to be a well-rounded veterinary technician, CAVES is the place for you!

Please take a moment to view our hospital video below and learn a bit more of why Capital Area Veterinary Emergency and Specialty Animal Hospital is the right choice for you!

https://vimeo.com/595388524/d3db078aa2

(Brief video on life as a technician with VCA from a technician’s point of view)

https://vimeo.com/684755121/10c909cbf5

With the assistance of the Hospital Director, and leadership team, the Veterinary Technician Manager will manage and mentor staff, oversee hospital processes and business operations all while ensuring exceptional patient care.

Veterinary Technician Manager Responsibilities:

  • Actively assesses employee engagement and satisfaction. Regularly provides employees with opportunities for feedback, personal development and career growth. Collaborates with the Hospital Management team on employee satisfaction initiatives.

  • Works collaboratively with Hospital Director, and Medical Leadership on the development, assessment and scheduling of the technician and technician assistant team. Provides feedback regarding improvement and changes in workflow, processes and services.

  • Manages Technician Supervisors, Technicians and Technician Assistants in Specialty and Emergency Departments. Assesses staffing needs and ensures that staff are providing the highest quality of medical care while effectively and efficiently meeting hospital standards.

  • Develops written, standardized protocols for departments and patient care that provides uniform decision making in handling and caring for patients. Develops detailed training manuals to onboard new staff.

  • Has the authority to direct and support associates daily work activities. Has the direct responsibility in hiring, termination, corrective action and performance reviews.

  • Supervise the administration and case review of client service and medical complaints.

  • Positively represent the hospital and VCA in the professional community and to the general public

Necessary Attributes:

  • Associate's degree required. Bachelor's degree preferred.

  • CVT/LVT/RVT required.

  • 5 years related work experience in veterinary medicine required and 1-3 years supervisory/management experience required

  • Demonstrates a strong desire for process improvement and leadership development.

The Culture at VCA CAVES

We are passionate about our teams health and wellness and continue to foster a culture where asking questions is welcome, and training is the expectation. At VCA CAVES we are committed to equity, inclusion, and diversity , and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, your happiness, and the patients you serve while supporting a work-life balance.

We not only work hard, we play hard too. Meet us for our family fun summer Olympics, Halloween costume parties, week long scavenger hunt and our holiday ugly sweater competition. Don’t forget the family vibe when we bring pot luck dinners where everyone can participate. Have you seen our Vet Tech Week? This is a small sampling of the gratitude we show our team for being the most compassionate, dedicated veterinary medical professionals around.

The Benefits Continue to Grow!

  • Leadership opportunities (career growth potential)

  • Generous pay differential for overnight hours

  • Hefty discounts to VetGirl , and Fear Free Certification

  • Free NAVTA membership

  • $750 CE allowance for credentialed technicians

  • Licensure tuition support and scholarship opportunities

  • LVT license reimbursement

  • Free wellness subscriptions (Head Space)

  • Referral bonuses

  • Competitive wage

  • VTS career path financial support

  • Medical, dental & vision insurance

  • Life, long and short term disability insurance

  • Paid parental leave

  • Infertility Benefits

  • Paid vacation and sick time

  • 401(k)

  • Free access to Plumbs, and educational platforms such as Vetfolio

Why You Should Consider Us

Candidates must be positive and motivated. The hospital team meets frequently, and your ideas and suggestions are encouraged to help us continue to grow. Our team takes pride in fostering an atmosphere of mutual respect and recognition while being adaptable, goal driven and engaged. We work hard to protect our culture and assure we hire associates that are going to have the determination to rise above obstacles, wear multiple hats and work as a team. Ready to grow with a collaborative and supportive team?

We look forward to getting to know you!

Location:

CAVES

1 Intervale Road,

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

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