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Bimbo Bakeries USA INC Account Manager eCommerce in Conshohocken, Pennsylvania

Reference #: req18839Job Description Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!Bimbo Bakeries USA is part of Grupo Bimbo, the world's largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more - the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.The eCommerce Account Manager role is a hands-on operations role that will be responsible for identifying and creating joint growth opportunities with eTailers across all our categories. Additionally, s/he will be responsible for developing strong business relationships with both our customers and internal stakeholders (Insights team, Marketing team, Supply Chain, etc.) to drive growth.Key Job Responsibilities:Responsible for eCommerce commercial operations and eTailer engagementFull ownership of Customer eCommerce PandLFocus on optimizing Go To Market (GTM) for eTailers, business planning, Terms and Conditions negotiation and JBP engagementBe proficient with tools and technology to win in eCommerce:Fully vested in the latest tools and technology in the eCommerce space including but not limited to Search, Navigation, Ratings and Reviews, Taxonomy etc.Supply chain proficiency with in-depth knowledge of in-stock rates, fill rates and substitution rates and how to resolve themDrive eVisibility:Drives search relevance improvement across customersUnderstand and report on metrics and trackingDevelops and tracks the internal eCommerce scorecards for customerLeads the implementation of all corrective actions with customerWork with eCommerce Marketing Lead and eAnalytics lead on increasing conversionDirect responsibility for Customer Growth Strategy and Net Sales goalsExperience in Digital Marketing, advertising, search, Consumer Relationship Management, etc.Strong analytical skills and data-driven thinking. Job RequirementsBachelor's level degree. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.2 - 7 years of Account Management experience.2 years minimum of experience working in an eCommerce environment.Previous experience in a start-up environment preferred.Key Behavioral Competencies:Results Orientation: Demonstrates ability to drive improvement of results and to deliver best in class business performance by breaking new grounds in the way business is done to radically improve delivery. S/he can launch new digital initiatives that stand out against the norm to demonstrate industry leading performance.Customer Orientation: Utilizes market knowledge and customer relationships to drive insight. S/he understands the needs of the customer and uses this knowledge to deepen customer relationships and build a positive customer experience. S/he uses customer insight to innovate products and services that will improve customer engagement.Strategic Orientation: Defines a strategic vision in shaping a high-impact digital strategy, linking it to clearly actionable initiatives while considering the impact on all parts of the business. S/he clearly articulates medium to long-term opportunities and threats and helps evaluate options and plans against anticipated global trends.Collaborating and Influencing: Effectively engages stakeholders and drives alignment across multiple functions to achieve results, engaging in joint decision making and resolving conflicts when necessary to balance short- and long-term benefits. Can recognize and channel new ideas. Brings excellent negotia

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