Shire Jobs

Position Overview

The Production Operations Lead plays a vital role in facilitating production workstreams by liaising with internal and external stakeholders. This position provides administrative support for Production Leadership, ensuring operational efficiency while Driving Results through meticulous record-keeping, timely task completion, and proactive support for team members. The Production Operations Lead will report to the Director, Production Operations.

Key Job Responsibilities

Administrative

• Provide administrative and project-based support to the Production Operations department.

• Update Sharepoint project folders with quotes, purchase orders and associated financial files.

• Manage information flow cross-departmentally.

• Open, maintain, process, and track purchase orders for all Production-billed events and update Smartsheet records accordingly.

• Support Event Production and Project Management teams with sourcing and setting up new vendors/part time team members.

• Assist Director, Production of Operations with completion and analysis of the Expense Tracker tool for Producer-Led events as necessary.

• Support Director, Production Operations assembling prior-month performance data and future forecast information for Production’s monthly financial operations meeting.

• Assist with managing monthly revenue (actuals) closing reports to include reconciling previous month's accruals and current month credits.

• Perform other duties as assigned by Dir, Production Operations.

Job Qualifications

• High School Diploma required.

• 2+ years of administrative and customer service experience, preferred.

• Excellent customer service skills and the ability to work with cross-functional teams.

• Strong interpersonal skills, including written and oral communication skills.

• Works well both independently and as a team player.

• Works well under pressure.

• Strong Organizational and Data Processing skills.

• Ability to multitask.

• Microsoft Office 365 experience required.

Competency Group

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Instills Trust

• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.