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University of Miami Associate Dean of Students and Case Manager in Coral Gables, Florida

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .

The Associate Dean of Students and Social Worker (Associate Dean) is a member of the Dean of Students Office (DOSO) staff and provides consultation and advisement on student mental health-related matters. The Associate Dean is the DOSO’s primary liaison to the Counseling Center, Student Health Center, and the Office of the Ombudsperson and receives case management referrals from these and other offices and individuals. The Associate Dean works to assist in the resolution of student queries and concerns regarding physical, mental, social, familial, academic, disciplinary, economic, and other areas affecting their matriculation at the University. The Associate Dean interacts regularly with parents, mental health professionals, hospitals and social service agencies, and various members of the University community. As a member of the Dean’s leadership team, the Associate Dean assumes responsibilities of the Dean in his/her absence or upon request.

The Associate Dean of Students and Social Worker reports directly to the Dean of Students and may receive referrals from any University personnel.

PRIMARY DUTIES AND RESPONSIBILITIES:

Supervision

  • The Associate Dean is responsible for managing the daily operations of the case management program in the Dean of Students Office and the Department of Housing and Residential Life.

  • The Associate Dean manages the assignment of referrals to the Assistant Case Manager in DOSO and the Case Manager in Housing and Residential Life “HRL” (outside of those referrals made directly to HRL Case Manager) and provides case and clinical supervision and consultation to the Assistant Case Manager and HRL Case Manager to ensure quality of services and coordination of care.

Dean of Students Office

  • Assist the Dean in addressing parental questions and concerns.

  • Be available for crisis intervention that may arise in the course of regular working hours to manage or assist University personnel in addressing crises.

  • Facilitate psychiatric hospitalizations when appropriate and/or coordinate other treatment arrangements.

  • Interpret University policy regarding students and make recommendations on policy changes as deemed appropriate.

  • Convene and serve as ex-officio member on the Student Assessment Committee.

  • Provide consultation, training, and advisement on student mental health related matters and available resources to the University community, parents, providers, and other stakeholders.

  • Prepare monthly and annual reports.

Case Management Responsibilities

  • Collect, evaluate, and record all facts pertaining to student cases.

  • Perform psycho/social evaluations in an effort to determine students’ needs.

  • Conduct short term counseling and provide continuity of care until student is referred and linked with appropriate services and continue to provide case management services as needed.

  • Formulate intervention plans designed to minimize and/or resolve problems.

  • Contact and collaborate with other University departments.

  • Initiate parental contact when appropriate.

  • Provide referrals to University and community agencies.

  • Periodically review prior cases to verify compliance and/or case closure.

  • Maintain factual case records and prepare necessary statistical reports.

  • Maintain a directory of community resources available to students.

  • Develop and conduct workshops and training sessions on crisis management for the University community.

Title IX Responsibilities

  • Serve as an initial contact for Title IX matters related to sexual misconduct and gender discrimination.

  • Reach out to complainants to inform of reporting options and resources.

  • Provide crisis intervention, support services, and advising.

  • Provide consultation to campus community on such cases.

  • Coordinate when needed with Law Enforcement, Equity Administration and Faculty Affairs.

Interdepartmental Responsibilities

  • Serve as primary responder for Canes Care for Canes reports. Coordinate response to include contacting involved parties, collect relevant information, assess case, and provide appropriate intervention and follow-up.

  • Facilitate information flow with identified students, departments, faculty, staff, parents, families, and designated emergency contacts regarding student cases and serious mental health emergencies as well as other student issues or campus emergencies.

  • Serve as a primary liaison to academic schools, colleges, and departments.

  • Assist students with social services needs including, but not limited to referral to community resources, and crisis intervention.

  • Provide periodic consultation for the Health Center and/or Counseling Center.

  • Communicate medical or mental health resources for students with financial and/or transportation barriers.

  • Provide support and guidance to University Troubleshooters on matters pertaining to case management and access to records, when appropriate.

  • The Assistant Dean provides consultation, training, and advisement on student mental health related matters to the University community, parents, providers, and other stakeholders.

  • Assist students in the readmission process following absence due to mental or medical related circumstance.

General

  • Participate in campus activities within the Division of Student Affairs (Orientation, Leadership Programs, Homecoming, Convocation, etc.).

  • Assume duty on 24-hour crisis response roster as needed.

  • Serve on Student Affairs or University committees as assigned or requested.

  • Perform other general or specific duties as assigned by the Dean of Students.

KNOWLEDGE, SKILLS, ABILITIES (KSA):

  • Strong administrative and problem-solving skills.

  • Exceptional written and communications skills.

  • Very organized and detail oriented.

  • Excels in a fast-paced environment.

EDUCATION REQUIREMENTS:

  • Master’s degree in social work, psychology, or related field

WORK EXPERIENCE REQUIREMENTS:

  • Licensed Clinical Social Worker or Licensed Mental Health Counselor.

  • Minimum of 8 years full-time professional experience; higher education experience preferred.

    The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A12

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

Transforming lives

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

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