Job Information
Tiremax Customer Account Advisor in Cortez, Colorado
Benefits include PTO, Health, dental, and vision, 401k (employer matches up to 4%) Every Sunday off as employer is closed.
Basic Function
Assisting the Customer Accounts Department in lease agreement renewal & reporting.
Reports directly to the General Manager (or Customer Accounts Manager with GM direction)
Primary Responsibilities
The Acquisition and Maintenance of Customers
Direct immediate contact with customers who have not renewed their Lease agreement(s)
Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
Document all customer promises and update customer information in the store computer system
Perform wheel and tire installations, balance wheels, check for correct fit, rotate tires and repair damaged tires in accordance with proper procedures and as directed by the General Manger
Other tasks as assigned by management
Safely operates company vehicle and equipment
Maintain updated customer information
Position requires
Position routinely requires lifting, loading, and moving merchandise 50-300 pounds Good communication and interpersonal relationship skills Strong telephone etiquette Good organizational skills Neatly groomed appearance Good driving skills Licensure and Background requirements
Satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid Driver's License and compliance with the Company's Driver Qualification Policy
APPLICATION INSTRUCTIONS: 1. If you meet the minimum requirements for this position please click on "How to Apply" to view application information. (You must be registered with Connecting Colorado to view information. Registration is available at no cost.) 2. Email employer generic application. Applications can be obtained at the Workforce Center. 3. Job will close when filled.