Job Information
Experian Decisioning Manager - Remote in Costa Mesa, California
Experian is the world's leading global information services company. During life's big moments – from buying a home or a car to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and succeed, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 20,000 people operating across 44 countries and every day we're investing in new technologies, accomplished people, and new ideas to help all our clients maximize every opportunity.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Also, for the last five years, we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.
What you'll do
You will partner with your account team, client solution consultants & engineers, product and delivery teams to expand existing software revenue streams and identify new revenue opportunities with our most critical client relationships. You will maintain and develop close partnerships across all levels of your client organization to understand client's technology roadmap and any internal and external system dependencies. You will manage client escalations and issue resolution. You will oversee technology issues, opportunities, and activities associate with our clients usage of our flagship software services including ATB, PowerCurve and Optimize. You will ensure client requirements are followed by delivery teams. You will ensure the success of project implementations and product enhancements. This is a critical role in delivering on existing client commitments and ensuring client satisfaction. You will include a high degree of strategic planning and implementing to further cultivate Experian's brand as a trusted partner. You will report to the VP of Sales Engineering and Advisory. This role is remote-friendly!
Communication is the key to our success. You grasp concepts quickly and know how to make the complex easy to understand. You can effortlessly share your knowledge of the industry and how your customer is using data, software, and analytics to enhance their business
You collaborate naturally with members across different teams balancing priorities. You excel at bringing the right people to the table, solving issues and identifying opportunities
You understand your customer by seeing your world through their perspective, speaking their language, and expressing the voice of your customer to improve Experian's solutions
You have experience within sales functions such as exceeding sales standards, protecting core revenue, and ensuring delivery of solutions
You achieve results and identify new ways to maintain current partnerships
You prioritize accountability, building trust with your teammates and customers
#LI-REMOTE
What your background looks like
7+ years of successful sales experience with experience expanding existing relationships and revenue opportunities
Baseline knowledge of Experian software suite.
Background in Financial Services, Technology or related field sales.
An understanding of corporate financial priorities and the initiatives designed to deliver revenue and profit expectations.
Bachelor's degree required; MBA preferred
Travel required
Perks
Paid time off
401K with a 4% company match with immediate vesting.
Comprehensive health, dental, and vision plans.
5 sick days each calendar year.
12 paid company holidays and 2 paid volunteer days.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.