Job Information
Robert Half Desktop Support Analyst in Covington, Louisiana
Description This role is for someone who excels at explaining intricate technical information to the non-technical user. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. Robert Half has a Desktop Support Technician role with a company in the Telecom Services industry that may be the position for you, if you fit that description. You should apply to this job, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst position, which is a permanent opportunity, is located in the Covington, Louisiana, area.
Major responsibilities
Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Interface regularly and effectively with ticket submitters
Rectify computer problems, and suggest appropriate action/solutions
Supply computer desktop support in accordance with established policies and procedures
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Match hardware repairs with the appropriate vendors Requirements
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Proficiency in Comptia A+
Ticketing System experience required
Solid understanding of Active Directory
Call today for Immediate Consideration!
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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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