Job Information
Randstad US onsite call center representative in cranbury, New Jersey
onsite call center representative.
cranbury , new jersey
posted 10 days ago
job details
summary
$18 - $18.50 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4607679
job details
We have a great temp to hire Call Center Representative in Cranbury! As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience
salary: $18 - $18.5 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities
What your day-to-day will look like:
Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders
What you'll need to excel:
At a minimum, you'll need:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
High school diploma or equivalent
It'd be great if you also have:
1-year related experience preferably within a call center environment
strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations
Skills
Call Center Support
Call Center
Follow-up
Active Listening
Telephone Etiquette
Empathy
Adapting to Change
Basic Software Skills
Qualifications
Years of experience: 1 year
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
KW
kristen williams
+1 314 288 2135 (tel:+1 314 288 2135)
kristen.williams@randstadusa.com